Specialist, HR Enablement and Support

Boehringer Ingelheim; Muntinlupa; On-site; PHP 781,000 - 1,339,000; Full time

Job summary

Boehringer Ingelheim Philippines is seeking an HR Enablement & Support specialist to help maintain and improve global HR technology solutions. You will support Onboarding, Social Onboarding, Time Off, Recruitment and Employee Central, ensuring SAP SuccessFactors and ServiceNow run smoothly.

The role requires 2–3 years in HR Services/HRIT with focus on Employee Central and SuccessFactors Core, plus strong project management and cross-functional collaboration across regions.

Qualifications

• 2–3 years of HR Services/HRIT experience focused on Employee Central and Onboarding
• Experience with SuccessFactors Core (Permissions, Workflow, Business Rules)
• Proven project management, including end-to-end system rollouts
• International project experience or cross-regional work
• Business fluency in English
• Ability to work across functions and geographies
• Basic understanding of data protection and labor compliance

Responsibilities

• Provide 2nd/3rd level support for global HR systems, primarily SuccessFactors and Hire-to-Retire processes
• Collaborate with Project & Process Managers to gather requirements for new tools or enhancements
• Manage system changes with impact analysis, testing, documentation and release activities
• Coordinate with SSC, HR Process Management and IT/external vendors to align processes
• Ensure alignment with data consumers inside/outside HR; resolve interface issues with IT support
• Analyze and resolve complex issues related to permissions, workflows and business rules
• Participate in global HR projects representing the area of responsibility

Skills

HR Systems

SuccessFactors Core

Employee Central

Onboarding

Role-based Permissions

Workflow

Business Rule Configurations

Tools

SAP SuccessFactors

ServiceNow

Job description

The Position

Join our HR Enablement & Support team and play a vital role in supporting and enhancing global HR technology solutions!

You will be responsible for maintaining and continuously improving HR processes across Onboarding, Social Onboarding, Time Off, Recruitment, and Employee Central, while ensuring the effective operation of platforms such as SAP SuccessFactors and ServiceNow.

Duties and Responsibilities

• Provide 2nd/3rd level support for global HR systems, primarily SuccessFactors and Hire-to-Retire processes


• Closely collaborate with Project & Process Managers in gathering and specifying requirements for implementing new tools/processes or enhancing existing ones


• Independently manage business changes in the system by running an impact analysis first and by informing affected parties, performing/coordinating configuration changes, managing testing activities and updating documentation etc. (Release Management, UAT, etc)


• Collaborate with various stakeholders from local/regional SSC, HR Process Management and IT/ext. vendor to align on processes and resolve issues


• Ensure business alignment with all data consumers inside and outside HR and work closely with IT support on interface related issues


• Responsible for analysis and resolution for complex issues related to user permissions, workflow and business rule configurations


• Participate in global HR projects to represent the respective area of responsibility

About our future employee

• Has at least 2 to 3 years of relevant work experience in HR Services, HRIT with focus on Employee Central, Onboarding and SuccessFactors Core (Role-based Permissions, Workflow and Business Rule Configurations, etc)


• Proven project management experience, including end-to-end system rollouts and implementation initiatives


• International experience from project work or day-to-day business


• Business fluency in English


• Ability to work effectively across functions and geographies, demonstrating strong cultural awareness and sensitivity in diverse environments


• Basic understanding of compliance aspects (i.e. Data Protection regulations like GDPR in EU, Data Retention, co-determination rights, labor laws)


• Open for flexible/rotational/shifting schedule (24 hours by 5 days global support)

Our Company

Boehringer Ingelheim is a biopharmaceutical company active in both human and animal health. As one of the industry's top investors in research and development, the company focuses on developing innovative therapies that can improve and extend lives in areas of high unmet medical need. Independent since its foundation in 1885, Boehringer takes a long-term perspective, embedding sustainability along the entire value chain. Our approximately 54,300 employees serve over 130 markets to build a healthier and more sustainable tomorrow. Learn more at www.boehringer-ingelheim.com.

Why Boehringer Ingelheim?

With us, you can develop your own path in a company with a culture that knows our differences are our strengths - and break new ground in the drive to make millions of lives better.

Here, your development is our priority. Supporting you to build a career as part of a workplace that is independent, authentic and bold, while tackling challenging work in a respectful and friendly environment where everyone is valued and welcomed.

Alongside, you have access to programs and groups that ensure your health and wellbeing are looked after - as we make major investments to drive global accessibility to healthcare. By being part of a team that is constantly innovating, you'll be helping to transform lives for generations.

Want to learn more? Visit https://www.boehringer-ingelheim.com