Specialist, Controls & Compliance

Concentrix Philippines; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Concentrix Philippines is seeking a Specialist, Controls & Compliance to strengthen our Information Technology and Global Security function. The role focuses on conducting audits, leading investigations, and supporting security operations across a global partner network.

The position emphasizes timely reporting to leadership, ongoing training, and active participation in regular one-on-one updates with management, helping us maintain a robust compliance program in a dynamic environment.

Qualifications

• Experience conducting recurring compliance audits to identify risks and control gaps.
• Ability to investigate and resolve client escalations and compliance concerns.
• Familiarity with fraud prevention, security monitoring, and incident response activities.

Responsibilities

• Conduct recurring compliance audits to identify risks, control gaps, and opportunities for improvement.
• Lead investigations and resolution of client escalations and compliance-related concerns.
• Support fraud prevention, security monitoring, and incident response activities.
• Prepare and present audit, compliance, and risk reports to leadership and key stakeholders.
• Complete all assigned, mandatory training within the timeframe provided.
• Conduct and/or participate in regularly scheduled 1:1 meetings with direct manager and/or direct reports.

Job description

Job Title

Specialist, Controls & Compliance

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry‑leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.

Our game‑changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

We embrace our game‑changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Join us and be part of this journey towards greater opportunities and brighter futures.

SCOPE OF ROLE

The role will be accountable/responsible for:

• Conducting recurring compliance audits to identify risks, control gaps, and opportunities for improvement.
• Leading investigations and resolution of client escalations and compliance-related concerns.
• Supporting fraud prevention, security monitoring, and incident response activities.
• Preparing and presenting audit, compliance, and risk reports to leadership and key stakeholders.
• Complete all assigned, mandatory training within the timeframe provided
• Conduct and/or participate in regularly scheduled 1:1 meetings with direct manager and/or direct reports

Location

PHL Quezon City - Eton

Time Type

Full time