Spanish Translator

RSD Human Resource Management Consultancy; Pasig; On-site; PHP 223,000 - 357,000; Full time

Job summary

A human resource management firm is seeking a Spanish Bilingual Customer Service Representative to provide exceptional support to Spanish-speaking and English-speaking customers. The role requires 1-2 years of experience in customer service, strong communication skills in both languages, and the ability to work in a fast-paced environment. Candidates should be at least 2nd year college undergraduates and possess strong problem-solving skills.

Qualifications

• 1-2 years experience in customer service support or similar role.
• Strong communication skills in Spanish and English, both spoken and written.
• Experience in BPO or a customer service environment is an advantage.
• Experience in BPO or customer service is an advantage.
• Strong problem-solving and interpersonal skills.

Responsibilities

• Provide customer support to Spanish-speaking and English-speaking customers.
• Handle inquiries, resolve issues, and ensure customer satisfaction.
• Communicate effectively via phone, email, or chat.

Skills

Spanish communication skills

English communication skills

Problem-solving skills

Interpersonal skills

Education

2nd year college undergraduate

Job description

RSD Human Resource Management Consultancy

On-site - Pasig 1-3 Yrs Exp Diploma Full-time

Job Description

The Spanish Bilingual Customer Service Representative is responsible for providing high-quality customer support to Spanish-speaking and English-speaking customers. The role involves handling inquiries, resolving issues, and ensuring customer satisfaction through effective communication via phone, email, or chat.

Qualifications

• 1–2 years experience as a Spanish Bilingual Customer Service Representative or in a similar role.
• Strong Spanish and English communication skills (spoken and written).
• At least 2nd year college undergraduate or equivalent (preferred).
• Experience in BPO or customer service environment is an advantage.
• Strong problem-solving and interpersonal skills.
• Ability to work in a fast-paced and shifting schedule environment.