CSR - Spanish Bilingual in Manila. Salary upto 90K-100K

Recruitify_HR; Pasig; On-site; PHP 90,000 - 100,000; Full time

Benefits offered by this job

Performance Bonus

Equity Incentive Plan

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A recruitment agency is seeking a bilingual Customer Service Representative (CSR) for an on-site role in Pasig. The ideal candidate will have a Bachelor’s degree and 1-3 years of experience in customer service, handling inquiries in English and Spanish. Responsibilities include providing exceptional service, managing calls, and collaborating with team members. This full-time position offers competitive compensation in the range of ₱90,000 to ₱100,000.

Qualifications

• 1-3 years of experience in customer service.
• Ability to handle high volumes of calls and inquiries.
• Experience in scripting and using assistive tools.

Responsibilities

• Provide exceptional customer service to Spanish-speaking clients.
• Handle inquiries and resolve issues via phone, email, and chat.
• Collaborate with team members to improve service delivery.

Skills

Proficiency in Spanish

Strong communication skills

Empathetic attitude

Customer-oriented

Education

Bachelor’s degree in a relevant field

Job description

CSR - Spanish Bilingual in Manila. Salary upto 90K-100K

On-site - Pasig 1-3 Yrs Exp Bachelor Full-time

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Provide exceptional customer service to Spanish-speaking clients.
• Handle inquiries and resolve issues via phone, email, and chat.
• Assist in the development of scripts and assistive tools for efficient communication.
• Maintain records of customer interactions and follow up as necessary.
• Collaborate with team members to improve service delivery.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field.
• Experience Level: 1–3 years of experience in customer service.
• Skills and Competencies: Proficiency in Spanish and English, strong communication skills.
• Responsibilities and Duties: Ability to handle high volumes of calls and inquiries.
• Qualities and Traits: Empathetic, patient, and customer-oriented attitude.
• Working Conditions: Office environment with a focus on team collaboration.