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Benefits offered by this job
Career development opportunities
Multinational work environment
Job summary
A leading logistics company is seeking a Process Expert OTS - Spanish in Pasig City. The role involves sales administration support, collaborating with internal teams, and ensuring effective customer relationships. The ideal candidate has a Bachelor's degree, fluency in Spanish and English, and at least 2 years of experience in customer service or a related field. This position offers opportunities for growth within a multinational setting and requires proficiency in MS Office and CRM systems.
Qualifications
Bachelor’s Degree in Logistics/Supply Chain or any course. College undergraduate is acceptable.
At least 2 years of work experience in BPO/Logistics or Customer Service with sales background preferred.
Proficient in MS Office programs such as Excel, Word, and PowerPoint.
Responsibilities
Provide support for sales administration and transactional support.
Engage effectively with frontline sales and stakeholders.
Analyze customer feedback to identify areas of improvement.
Skills
Fluent in Spanish
Fluent in English
Sales support
Customer service
CRM experience
MS Office proficiency
Education
Bachelor's Degree or related field
Tools
Salesforce.com
SAP BI
Job description
A leading logistics company is seeking a Process Expert OTS - Spanish in Pasig City. The role involves sales administration support, collaborating with internal teams, and ensuring effective customer relationships. The ideal candidate has a Bachelor's degree, fluency in Spanish and English, and at least 2 years of experience in customer service or a related field. This position offers opportunities for growth within a multinational setting and requires proficiency in MS Office and CRM systems.