Spanish-Speaking Customer Success Partner

A.P. Moller - Maersk; Pasig; On-site; PHP 502,000 - 725,000; Full time

Job summary

Maersk is hiring a Customer Success Partner - Spanish in Pasig City, Philippines. You will develop customer relationships to retain and grow accounts, working with Area Sales and service centers to ensure customers achieve business outcomes with Maersk solutions.

The role requires 2+ years in Sales Support/Customer Service, strong communication, and proficiency in MS Office. Night-shift readiness and on-site work from Pasig are expected to support global accounts.

Qualifications

• Bachelor’s degree in Logistics/Supply Chain preferred or any course.
• Fluent in Spanish and English (verbal and written).
• Minimum 2 years of experience in Sales Support/Customer Service Support.
• Account management execution and building customer relationships.
• Commercial knowledge and strong communication skills.
• Proficient in MS Office (Excel, Word, Outlook) and PowerPoint.

Responsibilities

• Build long-term relationships with customers to ensure value and retention.
• Support area sales and other functions to meet customers’ business outcomes.
• Drive adoption, usage, and business value while addressing friction.
• Coordinate contract renewals and tender handling with stakeholders.
• Assist in reporting, special projects, and escalations as needed.

Skills

Fluent Spanish & English

Account management

Commercial knowledge

Excellent communication

Customer relationship

Night shift willingness

Education

Bachelor’s Degree in Logistics/Supply Chain related fields

College undergraduate acceptable

Tools

MS Office

Excel

Word

Outlook

PowerPoint

Job description

Maersk is hiring a Customer Success Partner - Spanish in Pasig City, Philippines. You will develop customer relationships to retain and grow accounts, working with Area Sales and service centers to ensure customers achieve business outcomes with Maersk solutions.

The role requires 2+ years in Sales Support/Customer Service, strong communication, and proficiency in MS Office. Night-shift readiness and on-site work from Pasig are expected to support global accounts.