Spanish-English Customer Support Specialist

Recruitify_HR; Mandaluyong; On-site; PHP 335,000 - 513,000; Full time

Job summary

Recruitify_HR in Manila, Philippines is seeking an experienced bilingual customer service professional to support Spanish-speaking clients across phone, email, and chat.

You will resolve inquiries, document interactions, and maintain product knowledge in a fast-paced environment. A High School diploma is required, with a preference for a Bachelor's degree, and 5–7 years in the field. This role offers a dynamic team setting and growth opportunities in service quality.

Qualifications

• 5–7 years of experience in customer service or related field.
• Fluent in Spanish and English with strong communication skills.
• High School diploma required; Bachelor's degree preferred.
• Customer-oriented, problem-solver, and team player.

Responsibilities

• Provide excellent customer service to Spanish-speaking clients via phone, email, and chat.
• Handle customer inquiries across multiple channels, including phone, email, and chat.
• Resolve customer complaints and issues effectively and efficiently.
• Maintain up-to-date knowledge of products and services to offer accurate information.
• Document customer interactions and feedback for continuous improvement.

Skills

Bilingual Spanish-English

Education

High School diploma

Bachelor's degree preferred

Job description

Recruitify_HR in Manila, Philippines is seeking an experienced bilingual customer service professional to support Spanish-speaking clients across phone, email, and chat.

You will resolve inquiries, document interactions, and maintain product knowledge in a fast-paced environment. A High School diploma is required, with a preference for a Bachelor's degree, and 5–7 years in the field. This role offers a dynamic team setting and growth opportunities in service quality.