Bilingual Spanish/English CSR — Night Shift (Onsite, Taguig)

RSD Human Resource Management Consultancy; Taguig; On-site; PHP 223,200 - 390,600; Full time

Benefits offered by this job

Performance Bonus

Job Training

Government Mandated Benefits

Job summary

A human resource consultancy in Taguig is hiring for a customer service representative position. The role involves addressing inquiries, assisting with product selections, and ensuring customer satisfaction in both English and Spanish. Applicants should have at least 1 year of BPO experience and be willing to work on a night shift onsite. This position offers a chance for professional development and comes with government-mandated benefits.

Qualifications

• Minimum 1 year BPO experience.
• Good communication skills in English and Spanish.
• Willing to work onsite in Taguig.

Responsibilities

• Provide exceptional customer service by addressing inquiries and resolving complaints.
• Assist customers with product selection and service-related issues.
• Document customer interactions accurately.

Skills

Customer service

English communication

Spanish communication

BPO experience

Education

Bachelor's degree

Job description

A human resource consultancy in Taguig is hiring for a customer service representative position. The role involves addressing inquiries, assisting with product selections, and ensuring customer satisfaction in both English and Spanish. Applicants should have at least 1 year of BPO experience and be willing to work on a night shift onsite. This position offers a chance for professional development and comes with government-mandated benefits.