Bilingual Spanish Support Specialist - Onsite Night Shift

J-K Network Services; Taguig; On-site; PHP 279,000 - 424,000; Full time

Benefits offered by this job

Quarterly performance bonus

24 Leaves Annually

HMO for Employee and 2 Dependents (On Day 1)

Government mandated benefits

Job summary

A leading IT and business consulting firm is seeking a Spanish Customer Service representative in Taguig. Applicants should be fluent in Spanish and possess excellent communication skills in both Spanish and English. The position requires handling support requests and documenting interactions. Fresh graduates are welcome, and the role offers a range of benefits including performance bonuses and HMO coverage.

Qualifications

• Filipino citizen can speak, read, and write Spanish.
• At least 1 year experience in a Spanish Customer Service role.
• Fresh Graduates are welcome.

Responsibilities

• Handle support requests from end-users via phone and email.
• Document all support interactions and activities.
• Recommend process improvements.
• Collaborate with cross-functional teams for service delivery.

Skills

Fluent in Spanish

Excellent verbal and written communication skills in English

Job description

A leading IT and business consulting firm is seeking a Spanish Customer Service representative in Taguig. Applicants should be fluent in Spanish and possess excellent communication skills in both Spanish and English. The position requires handling support requests and documenting interactions. Fresh graduates are welcome, and the role offers a range of benefits including performance bonuses and HMO coverage.