Spanish Bilingual Representative. Salary upto 60K-100K.

Recruitify_HR; Muntinlupa; Hybrid; PHP 223,000 - 446,000; Full time

Job summary

Recruitify_HR in the Philippines is seeking a motivated bilingual customer service representative to assist Spanish-speaking clients. You will handle inquiries, resolve issues, and document interactions with accuracy.

The role emphasizes professionalism, empathy, and strong communication as you collaborate with teammates and support training of new hires in Spanish-language support. Hybrid work options may be available.

Qualifications

• High School diploma or equivalent; additional education is a plus.
• Bilingual Spanish/English is required or highly preferred.
• Experience in customer service in bilingual environments is ideal.

Responsibilities

• Provide excellent customer service to Spanish-speaking clients.
• Resolve inquiries and issues efficiently and professionally.
• Effectively communicate feedback to team and management regarding customer input.
• Document customer interactions and maintain accurate records in the system.
• Assist in training new representatives on best practices for handling Spanish-language support.

Skills

Spanish

English

Customer Service

Communication

Empathy

Education

High School Diploma

Additional education a plus

Job description

Description

• Provide excellent customer service to Spanish-speaking clients.
• Resolve customer inquiries and issues efficiently and professionally.
• Effectively communicate with team members and management regarding customer feedback.
• Document customer interactions and maintain accurate records in the system.
• Assist in training new representatives on best practices for handling Spanish-language support.

Requirements

• Educational Qualifications: High School diploma or equivalent; additional education is a plus.
• Experience Level: 3–5 years of experience in a customer service role, preferably in a bilingual environment.
• Skills and Competencies: Proficient in Spanish and English, both written and verbal.
• Qualities and Traits: Strong communication skills, patience, and empathy.
• Responsibilities and Duties: Ability to follow company policies and guidelines while assisting customers.
• Working Conditions: Office environment with potential for some remote work options.