Spanish Bilingual Healthcare Billing Coordinator

Auctus Group; Philippines; Remote; PHP 480,000 - 720,000; Full time

Benefits offered by this job

Remote work

Flexible hours

Job summary

The Auctus Group LLC is seeking a Spanish bilingual Customer Service Coordinator to support patient and client communications in healthcare billing. You will handle calls, explain EOBs, process payments, and document interactions across billing systems.

The role requires fluency in English and Spanish, strong customer service, and experience with billing platforms. This is a remote, full-time position based in the Philippines with flexible hours to support a multi-client environment.

Qualifications

• Fluent in English and Spanish, both written and spoken.
• Experience in customer service, healthcare billing, or revenue cycle.
• Ability to work remotely with accuracy and professionalism.

Responsibilities

• Handle inbound and outbound calls in a healthcare billing context.
• Explain statements and EOBs; assist with payments and posting.
• Document interactions; coordinate with internal teams to resolve issues.
• Follow scripts and client procedures; work across billing and EHR/EMR systems.
• Maintain confidentiality and deliver patient-centered service.

Skills

Bilingual English-Spanish

Customer service

Healthcare billing

Communication skills

Tools

EHR/EMR

Microsoft Office

Softphone systems

Job description

The Auctus Group LLC is seeking a Spanish bilingual Customer Service Coordinator to support patient and client communications in healthcare billing. You will handle calls, explain EOBs, process payments, and document interactions across billing systems.

The role requires fluency in English and Spanish, strong customer service, and experience with billing platforms. This is a remote, full-time position based in the Philippines with flexible hours to support a multi-client environment.