Remote Bilingual Patient Care Coordinator (Spanish/English)

Snapscale; Philippines; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Health Maintenance Organization (HMO)

Competitive pay

Government-mandated benefits

13th month pay

Night differential pay

Internet allowance

Opportunities for career growth

Job summary

Snapscale is looking for a Spanish Bilingual Customer Service Representative to join their team in the Philippines. This remote role requires assisting US-based clinics with administrative tasks and ensuring an excellent patient experience. Candidates should be detail-oriented and organized, with at least 6 months of BPO experience in a Spanish bilingual account. Benefits include health insurance, 13th month pay, and opportunities for career growth.

Qualifications

• Proficient in both written and spoken Spanish and English.
• Minimum 6 months BPO experience in a Spanish bilingual account required.
• Highly organized, detail-oriented, and reliable.

Responsibilities

• Perform insurance verification (preferred but not required).
• Handle new patient enrollment and intake processes.
• Schedule and reschedule patient appointments efficiently.

Skills

Bilingual Spanish and English

Empathy and interpersonal skills

Organizational skills

Tools

EMR/EHR systems

Job description

Snapscale is looking for a Spanish Bilingual Customer Service Representative to join their team in the Philippines. This remote role requires assisting US-based clinics with administrative tasks and ensuring an excellent patient experience. Candidates should be detail-oriented and organized, with at least 6 months of BPO experience in a Spanish bilingual account. Benefits include health insurance, 13th month pay, and opportunities for career growth.