Spanish Bilingual Customer Service Representative Salary Upto 90K-100K

Recruitify_HR; Philippines; On-site; PHP 223,000 - 357,000; Full time

Job summary

Recruitify_HR is seeking a customer service professional in the Philippines who can provide exceptional support in both Spanish and English. The role involves assisting customers with inquiries, resolving issues, and delivering accurate product information.

You will manage customer accounts, maintain interaction records, and work with teammates to improve service quality. Candidates should have 1–3 years’ experience, a relevant diploma, and strong communication skills.

Qualifications

• Diploma or equivalent experience.
• 1–3 years in customer service or related roles.
• Bilingual proficiency in Spanish and English.
• Strong communication and interpersonal skills.
• Ability to handle challenging customer situations effectively.

Responsibilities

• Provide exceptional customer service support in Spanish and English.
• Assist customers with inquiries, resolve issues, and provide product information.
• Manage customer accounts and maintain accurate records of interactions.
• Collaborate with team members to improve service quality and customer satisfaction.

Skills

Bilingual Spanish English

Strong communication

Education

Diploma in a relevant field

Job description

Job Description

• Provide exceptional customer service support in both Spanish and English.
• Assist customers with inquiries, resolve issues, and provide product information.
• Manage customer accounts and maintain accurate records of interactions.
• Collaborate with team members to improve service quality and customer satisfaction.
• Stay updated on company products, services, and policies as well as trends in customer service.

Requirements

• Educational Qualifications: Diploma in a relevant field or equivalent experience.
• Experience Level: 1-3 years in customer service or related roles.
• Skills and Competencies: Bilingual proficiency in Spanish and English.
• Qualities and Traits: Strong communication and interpersonal skills.
• Responsibilities and Duties: Ability to handle challenging customer situations effectively.
• Working Conditions: May require flexible hours, including evenings and weekends.