Spanish Bilingual Customer service. Salary upto 100K.

Recruitify_HR; Quezon; Hybrid; PHP 279,000 - 390,600; Full time

Job summary

Recruitify_HR is looking for a Customer Service Representative to provide exceptional support to Spanish-speaking clients. The ideal candidate will have a Bachelor's degree and 3-5 years of experience in customer service.

This role requires strong communication skills and the ability to empathize with customers, ensuring their inquiries are resolved efficiently. A hybrid work model may be available, offering flexibility.

Qualifications

• 3-5 years of experience in a customer service role.
• Ability to handle customer complaints and provide effective solutions.
• Empathetic and patient personality.

Responsibilities

• Provide exceptional customer service support to Spanish-speaking clients.
• Resolve customer inquiries via phone, email, and chat effectively.
• Assist in onboarding new customers.

Skills

Fluency in Spanish

Fluency in English

Strong communication skills

Detail-oriented

Empathy

Education

Bachelor's degree in a relevant field

Job description

Description

• Provide exceptional customer service support to Spanish-speaking clients.
• Resolve customer inquiries via phone, email, and chat effectively.
• Assist in onboarding new customers and guide them through product features.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Maintain accurate records of customer interactions and feedback.

Requirements

• Bachelor's degree in a relevant field.
• 35 years of experience in a customer service role.
• Fluency in Spanish and English; strong communication skills.
• Ability to handle customer complaints and provide solutions.
• Empathetic, patient, and detail-oriented.
• Office environment with potential remote work options.