Spanish Bilingual Csr - Salary Upto 120K Inc

Recruitify_HR; Philippines; On-site; PHP 279,000 - 469,000; Full time

Job summary

Recruitify_HR is seeking a customer service specialist fluent in English and Spanish to provide exceptional support and resolve inquiries efficiently. The role requires a Diploma in a relevant field and 3-5 years of CS experience. You will maintain detailed records and collaborate with the team to improve service quality.

Ideal candidates will be bilingual with strong communication skills and a customer-focused mindset, able to handle high call volumes with professionalism.

Qualifications

• Diploma in a relevant field is required.
• 3-5 years of experience in customer service.
• Fluent in English and Spanish, both written and spoken.
• Strong communication and problem-solving mindset.
• Ability to handle high call volumes with professionalism.

Responsibilities

• Provide exceptional customer service support in English and Spanish.
• Resolve customer inquiries promptly and efficiently.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to enhance customer experience and service quality.

Skills

Bilingual English/Spanish

Verbal & written communication

Customer service excellence

Education

Diploma in a relevant field

Job description

Job Description:

• Provide exceptional customer service support in both English and Spanish.
• Resolve customer inquiries and issues promptly and efficiently.
• Communicate product information and company policies clearly to customers.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to enhance customer experience and service quality.

Requirements:

• Educational Qualifications: Diploma in a relevant field.
• Experience Level: 3-5 years of experience in customer service.
• Skills and Competencies: Strong verbal and written communication skills in both English and Spanish.
• Qualities and Traits: Problem-solving attitude and a customer-focused mindset.
• Responsibilities and Duties: Ability to handle high call volumes while maintaining professionalism.