Spanish Bilingual Customer Service Representative. 100K Salary.

Recruitify_HR; Muntinlupa; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A leading HR services company in Muntinlupa is seeking a Customer Service Representative to provide exceptional service to Spanish-speaking clients. The role requires 3-5 years of experience in customer service and strong communication skills in both English and Spanish. You'll resolve inquiries, assist with product knowledge, and document interactions. This full-time position offers various employee recognition rewards including bonuses, insurance health benefits, and annual company trips.

Qualifications

• 3–5 years of customer service experience.
• Ability to work in a fast-paced environment.
• Ability to manage multiple tasks simultaneously.

Responsibilities

• Provide exceptional customer service to Spanish-speaking clients.
• Resolve customer inquiries and issues professionally.
• Assist customers with product knowledge.

Skills

Strong verbal communication in English

Strong verbal communication in Spanish

Empathetic customer approach

Solutions-oriented mindset

Education

High School Diploma or equivalent

Job description

On-site - Muntinlupa 3-5 Yrs Exp High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Provide exceptional customer service to Spanish-speaking clients through various communication channels.
• Resolve customer inquiries and issues in a timely and professional manner.
• Assist with product knowledge and provide detailed information to customers.
• Document interactions and maintain accurate records of customer transactions.
• Collaborate with team members to improve processes and enhance customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 3–5 years of customer service experience.
• Skills and Competencies: Strong verbal and written communication skills in both English and Spanish.
• Qualities and Traits: Empathetic, patient, and solutions-oriented approach to customer interactions.
• Working Conditions: Ability to work in a fast-paced environment and manage multiple tasks simultaneously.