Spanish Bilingual- Customer Service Representative

R1 RCM Philippines Inc; Quezon City; On-site; PHP 240,000 - 320,000; Full time

Benefits offered by this job

Competitive total rewards

Medical plan (HMO) from day 1

Life insurance

Paid time-off benefits

Sick leave conversion

Night differential

Employee referral program

Statutory benefits

Job summary

R1 RCM Philippines Inc. is seeking a Customer Service Representative with healthcare awareness to support patients and providers. The role leverages bilingual Spanish skills and healthcare terminology to resolve queries and explain insurance plans.

The ideal candidate has 2+ years of college-level education and prior customer service exposure, preferably within a healthcare setting, contributing to accurate, compassionate patient care.

Qualifications

• 2+ years in college or college graduate with 2+ years overall experience.
• 6 months Spanish bilingual experience preferred.
• Knowledge of US healthcare, medical terminology and medical insurance plans.

Skills

Spanish bilingual

US Healthcare knowledge

Customer service experience

Education

College graduate with 2+ years

Job description

Qualifications:

Completed at least 2+ years in college / College Graduate at least 2 years- overall Customer Service Representative with 6 Months Spanish Bilingual Experience Knowledge in US Healthcare, medical terminology, and medical insurance plans (Preferred) Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions.

Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits.

What’s in it for you?

• Competitive Total Rewards Package
• Target variable incentives
• Medical Plan (HMO) from Day 1 of employment with free dependents
• Life insurance
• Paid Time-Off Benefits
• Sick Leave Conversion
• Night Differential offered
• Employee Referral Program
• All Mandatory Statutory Benefits

R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, or any other characteristic protected by local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

Visit us on Facebook: https://www.facebook.com/r1rcmphilippines #R1Philippines #AllTogetherBetterinR1PH

R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.