Team Leader (Voice)

R1 RCM Philippines Inc; Quezon City; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Competitive rewards

Incentives

Medical plan (HMO) Day 1

Life insurance

Paid time-off

Sick leave conversion

Night differential

Employee referral

Statutory benefits

Job summary

R1 RCM Philippines Inc is seeking a capable team leader to manage day-to-day activities in a dynamic healthcare environment located in Quezon City, Metro Manila. The role focuses on guiding a skilled team to deliver high-quality results and exceptional patient care.

You will motivate staff, delegate tasks, and drive initiatives that improve efficiency, training, and overall performance, contributing to the company’s success and community impact.

Responsibilities

• Manage day-to-day activities of the team.
• Motivate the team to achieve organizational goals.
• Develop and implement timelines to achieve targets.
• Delegate tasks to team members.
• Conduct training of team members to maximize potential.
• Empower team members with skills to improve confidence, product knowledge, and communication skills.
• Conduct quarterly performance reviews.
• Contribute to the growth of the company through a successful team.
• Create a pleasant working environment that inspires the team.

Job description

Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing timelines to achieve targets. Delegating tasks to team members Conducting training of team members to maximize potential Empower team members with skills to improve confidence, product knowledge, and communication skills. Conducting quarterly performance reviews. Contributing to the growth of the company through a successful team. Create a pleasant working environment that inspires the team.

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions.

Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits.

What’s in it for you?

• Competitive Total Rewards Package
• Target variable incentives
• Medical Plan (HMO) from Day 1 of employment with free dependents
• Life insurance
• Paid Time-Off Benefits
• Sick Leave Conversion
• Night Differential offered
• Employee Referral Program
• All Mandatory Statutory Benefits

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, or any other characteristic protected by local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

Visit us on Facebook: https://www.facebook.com/r1rcmphilippines #R1Philippines #AllTogetherBetterinR1PH R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: https://www.r1rcm.com.