Spanish Bilingual Csr - Salary Upto 120K+Inc.

Gratitude Jobs Ahead HR Inc; Metro Manila; On-site; PHP 300,000 - 540,000; Full time

Job summary

Gratitude Jobs Ahead HR Inc in the Philippines is seeking a customer service professional fluent in English and Spanish to deliver exceptional support and resolve inquiries promptly.

The role requires a Diploma in a relevant field and 3-5 years of customer service experience, with the ability to handle high call volumes while maintaining professionalism and a customer-focused mindset.

Qualifications

• Diploma in a relevant field.
• 3-5 years in customer service.
• Strong verbal and written communication in English and Spanish.
• Customer-focused mindset with problem-solving attitude.
• Ability to handle high call volumes with professionalism.

Responsibilities

• Provide exceptional customer service support in both English and Spanish.
• Resolve customer inquiries and issues promptly and efficiently.
• Communicate product information and company policies clearly to customers.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to enhance customer experience and service quality.

Skills

Bilingual English/Spanish

Education

Diploma in relevant field

Job description

Description

• Provide exceptional customer service support in both English and Spanish.
• Resolve customer inquiries and issues promptly and efficiently.
• Communicate product information and company policies clearly to customers.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to enhance customer experience and service quality.

Requirements

• Educational Qualifications: Diploma in a relevant field.
• Experience Level: 3-5 years of experience in customer service.
• Skills and Competencies: Strong verbal and written communication skills in both English and Spanish.
• Qualities and Traits: Problem-solving attitude and a customer-focused mindset.
• Responsibilities and Duties: Ability to handle high call volumes while maintaining professionalism.