Spanish Bilingual CSR (Customer Service) - Salary upto 120K+Inc.

Recruitify_HR; Makati; Sur place; PHP 446 000 - 670 000; Plein temps

Résumé du poste

Recruitify_HR is seeking an experienced customer support specialist to assist Spanish-speaking clients. You will handle inquiries, provide product information, resolve issues, and maintain detailed records of interactions. The role requires empathy, patience, and a solution-driven mindset.

Based in the Philippines, Makati area, you will collaborate with team members to enhance service delivery and identify upsell opportunities for the company's products and services.

Qualifications

• Bachelor’s degree is required.
• 3–5 years of experience in customer support.
• Bilingual in Spanish and English.
• Ability to handle multiple inquiries effectively.
• Empathetic, patient, and solution-oriented.

Responsabilités

• Provide exceptional customer service support to Spanish-speaking clients.
• Assist customers with inquiries, product information, and issue resolution.
• Maintain accurate records of customer interactions and transactions.
• Work collaboratively with team members to improve service delivery.
• Promote and upsell company products and services as appropriate.

Connaissances

Spanish

English

Communication

Formation

Bachelor’s degree in relevant field

Description du poste

Description

• Provide exceptional customer service support to Spanish-speaking clients.
• Assist customers with inquiries, product information, and issue resolution.
• Maintain accurate records of customer interactions and transactions.
• Work collaboratively with team members to improve service delivery.
• Promote and upsell company products and services as appropriate.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field
• Experience Level: 3–5 years
• Skills and Competencies: Proficiency in Spanish and English, strong communication skills
• Responsibilities and Duties: Ability to handle multiple customer inquiries effectively
• Qualities and Traits: Empathetic, patient, and solution-oriented