Source to Pay Coordinator - Third Party Risk Management

AECOM; Taguig; On-site; PHP 280,000 - 420,000; Full time

Job summary

AECOM in the Philippines is seeking an entry-level professional to join the Source to Pay Team in risk management of Third-Party Business Partners. Under supervision, you will review supplier requests, update records, coordinate with suppliers, and support IRQ and recertification processes.

This role emphasizes compliance with SLAs, collaboration with Procurement and Accounts teams, and maintaining supplier data.

Qualifications

• Bachelor’s degree in business or supply chain preferred.
• 0–1 year of experience in managing Third Parties, Customer Service, or Procurement preferred.
• Basic knowledge in MS Office tools.
• Knowledge of Coupa platform and associated systems is preferred.
• Has the flexibility to work according to changes in workload and other priorities.

Responsibilities

• Analyze and review new supplier requests forms; verify legitimacy and compliance.
• Coordinate with suppliers to reflect updated information in systems.
• Communicate needs to requesting departments; document findings and recommendations.
• Maintain supplier contact information; support IRQ processes when needed.
• Update IRQ progress tracker and flag overdue tasks or timeouts.
• Maintain records of IRQ monitoring activities.
• Monitor active IRQs and escalate delays or issues with senior team members.
• Support the IRQ timeout process and implement corrective measures.
• Review and resolve IRQs paused during onboarding; communicate outcomes.
• Support supplier recertification; track status and update records.
• Assist Employee Center communications and respond to queries.
• Distribute relevant information to employees and organize email correspondence.
• Direct users to correct Third Party Risk procedures; ensure SLAs are met.
• Review and record third‑party data within SLAs with timeliness.

Skills

MS Office

Coupa

Teamwork

Attention to detail

Education

Bachelor’s degree in business or supply chain

Tools

Coupa

Job description

Company Description

At AECOM, we’re delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world’s trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

Job Description

The role is part of the Source to Pay Team supporting the risk management of Third‑Party Business Partners. The role is expected to do assigned tasks with direct supervision. Under direct supervision, the role will execute assigned tasks and collaborate closely with various teams, including Procurement, Cross‑Functional Partners, Requisition to Receipt and Invoice to Pay Teams, and Accounts Payable and Receivable.

Responsibilities & Duties

• Analyze and review new supplier requests forms by conducting thorough investigations and background checks; verify their legitimacy and compliance.
• Coordinate with suppliers to ensure updated information is reflected in all relevant systems.
• Communicate timely with requesting departments and relevant users to clarify needs and requirements; document findings and provide recommendations for approval or rejection.
• Maintain and update key contact information for both new and existing suppliers. Support the retriggering of Inherent Risk Questionnaire (IRQ) processes as needed (e.g., due to changes in key contact information).
• Update the tracker on IRQ progress and highlight any overdue tasks and IRQs that have timed out.
• Maintain records of IRQ monitoring activities.
• Monitor the status of active IRQs to ensure timely processing and completion. Identify and escalate any delays or issues in the IRQ process with the support of senior members of the team/Team Lead.
• Support the timeout process for IRQs, ensuring that any IRQs that exceed predefined time limits are appropriately addressed by coordinating with users. Implement corrective measures to prevent future timeouts based on existing guidelines.
• Review IRQs paused during onboarding by communicating with suppliers and internal teams to determine the cause and necessary steps to resume or cancel the onboarding. Document decisions and communicate outcomes to relevant parties.
• Support the recertification process of suppliers, ensuring compliance with organizational standards and requirements. Assist in the preparation and distribution of recertification documents. Track the status and update the recertification records in the supplier database accordingly.
• Support Employee Center to ensure efficient communication and information flow. This includes addressing any issues with the guidance of senior members of the team and team lead.
• Monitor and respond to queries in the Employee Center mailbox.
• Distribute relevant information to employees as needed.
• Organize and document all email correspondence.
• Support and direct users to the correct procedures in managing Third Party Risk.
• Review and record all third‑party data within service level agreement (SLAs) timely and accurately.

Perform all assigned tasks in compliance with SLA, process, policies, and procedures.

Qualifications

• Bachelor’s degree in business or supply chain is preferred.
• 0‑1 year of experience in managing Third Parties, Customer Service, or Procurement preferred.
• Basic knowledge in MS Office tools.
• Knowledge of Coupa platform and associated systems is preferred.
• Has the flexibility to work according to changes in workload and other priorities.

Additional Information

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly‑hired employees are required to attend an in‑person Day 1 onboarding at an AECOM office location as a condition of employment.

EEO Statement

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.