Software Systems Engineer: Tech Support & Lifecycle

Open iT, Inc.; Lucena; On-site; PHP 334,800 - 502,200; Full time

Job summary

Open iT, Inc. is seeking a Software Systems Engineer responsible for providing high-quality technical support and engaging in the software lifecycle: design, development, testing, implementation, installation, training, and support.

The role includes troubleshooting technical solutions for errors, creating workaround procedures, and escalating urgent problems. The ideal candidate will have strong organizing skills, problem-solving abilities, and a solid knowledge of programming languages.

Qualifications

• Good at organizing, prioritizing and multi-tasking.
• Strong debugging and troubleshooting skills.
• Good English verbal and written communication skills.

Responsibilities

• Troubleshoots and develops technical solutions related to software errors.
• Creates workarounds when standard procedures fail.
• Escalates urgent problems to appropriate internal resources.

Skills

Organizing

Problem-solving

Programming languages

Debugging

Communication skills

Job description

Open iT, Inc. is seeking a Software Systems Engineer responsible for providing high-quality technical support and engaging in the software lifecycle: design, development, testing, implementation, installation, training, and support.

The role includes troubleshooting technical solutions for errors, creating workaround procedures, and escalating urgent problems. The ideal candidate will have strong organizing skills, problem-solving abilities, and a solid knowledge of programming languages.