Software System Engineer

Ascendion; Santo Niño 1st; On-site; PHP 700,000 - 1,100,000; Full time

Job summary

Ascendion is seeking a Software System Engineer to handle Day 2 production support, DevOps, deployments, troubleshooting, and reliability in a 24/7 environment. You will build and maintain CI/CD pipelines using GitLab CI/CD and Jenkins, deploy apps with Docker/Kubernetes, and support Linux/Windows environments across DEV to Production.

Qualifications include 3+ years in DevOps or related roles, plus scripting (Bash/Python/PowerShell), Git, and incident RCA experience.

Qualifications

• 3+ years of experience in DevOps, Software System Engineering, Production/Application Support, or Platform Support.
• CI/CD with GitLab/Jenkins.
• Git proficiency.
• Bash/Python/PowerShell/Shell scripting.
• Production troubleshooting and deployment experience.
• Willingness to support a 24/7 operational environment.
• Nice to have: Prometheus, Grafana, Kafka, VMware, SonarQube, API integration, HA/DR, ITIL, Government projects.

Responsibilities

• Provide Day 2 / production support, incident troubleshooting, and RCA.
• Manage deployments, rollbacks, monitoring, and system health.
• Build and maintain CI/CD pipelines using GitLab CI/CD, Jenkins, and Git.
• Deploy and troubleshoot applications using Docker, Kubernetes, and Podman.
• Support Linux/Windows servers and DEV, SIT, UAT, and Production environments.
• Work with React, Node.js, and Spring Boot applications.
• Perform scripting and automation using Bash, Python, PowerShell, or Shell.
• Support HA/DR, security compliance, documentation, and standby operations.

Skills

CI/CD

Git

Scripting

Production support

Docker/Kubernetes

Monitoring

Tools

GitLab CI/CD

Jenkins

Git

Prometheus

Grafana

Job description

We are looking for a Software System Engineer to handle Day 2 production support, DevOps, deployments, troubleshooting, and system reliability in a 24/7 environment.

Key responsibilities

Provide Day 2 / production support, incident troubleshooting, and RCA.

Manage deployments, rollbacks, monitoring, and system health.

Build and maintain CI/CD pipelines using GitLab CI/CD, Jenkins, and Git.

Deploy and troubleshoot applications using Docker, Kubernetes, and Podman.

Support Linux/Windows servers and DEV, SIT, UAT, and Production environments.

Work with React, Node.js, and Spring Boot applications.

Perform scripting and automation using Bash, Python, PowerShell, or Shell.

Support HA/DR, security compliance, documentation, and standby operations.

About you

3+ years in DevOps, Software System Engineering, Production/Application Support, or Platform Support.

CI/CD - GitLab/Jenkins

Git

Bash/Python/PowerShell/Shell scripting

Production troubleshooting and deployment experience.

Willingness to support a 24/7 operational environment.

Good to have: Prometheus, Grafana, Kafka, VMware, SonarQube, API Integration, HA/DR, ITIL, Government Projects.

Information Technology Services 51-100 employees

Ascendion is a leader in AI-powered software engineering, helping businesses innovate faster, smarter, and with greater impact. We partner with Global 2000 clients across North America, APAC, and Europe to solve complex challenges in data, experience design, software product engineering, and workforce transformation. Powered by expert engineers, thousands of AI agents, and our Engineering to the Power of AI™ (EngineeringAI) method, we deliver measurable outcomes that build trust, unlock value, and accelerate growth. Learn more at ascendion.com.

Ascendion is a leader in AI-powered software engineering, helping businesses innovate faster, smarter, and with greater impact. We partner with Global 2000 clients across North America, APAC, and Europe to solve complex challenges in data, experience design, software product engineering, and workforce transformation. Powered by expert engineers, thousands of AI agents, and our Engineering to the Power of AI™ (EngineeringAI) method, we deliver measurable outcomes that build trust, unlock value, and accelerate growth. Learn more at ascendion.com.