Soft Services & Facilities Operations Manager

Asticom; Naga; Presencial; PHP 600.000 - 900.000; Jornada completa

Descripción de la vacante

Asticom is seeking a Facilities Manager to oversee soft facilities services across mall operations. You will manage service providers, conduct inspections, and ensure compliance with standards, budgets, and timelines.

The role requires coordinating with corporate facilities management, mall management, and stakeholders to address operational concerns and maintain high service quality in a fast-paced environment.

Formación

• Bachelor's degree or higher in management, business administration, operations, or a related field.
• Strong communication and organizational skills with attention to detail.
• Experience coordinating with vendors, malls, and contractors is preferred.

Responsabilidades

• Oversee delivery of soft facilities management services: housekeeping, cleaning, hygiene, waste, pest control, landscaping.
• Monitor providers, contractors, and subcontractors to meet SLAs, KPIs, and contracts.
• Conduct site inspections, audits, and performance reviews to ensure cleanliness, safety, and appearance.
• Implement standards and best practices to maintain service quality and compliance.
• Manage service requests and helpdesk concerns with timely resolutions and clear communication.
• Coordinate with corporate facilities management, mall management, merchants, and stakeholders.

Conocimientos

Facilities management

Vendor management

HSE compliance

Stakeholder communication

Educación

Bachelor's degree in Business Administration or related

Herramientas

MS Office

Descripción del empleo

Asticom is seeking a Facilities Manager to oversee soft facilities services across mall operations. You will manage service providers, conduct inspections, and ensure compliance with standards, budgets, and timelines.

The role requires coordinating with corporate facilities management, mall management, and stakeholders to address operational concerns and maintain high service quality in a fast-paced environment.