Social Media Specialist: Content, Community & Analytics

Dentsu X; Makati; On-site; PHP 320,000 - 420,000; Full time

Job summary

Dentsu Creative in Makati City is seeking a Social Media Associate to manage day-to-day client social media activities across multiple platforms. You will publish content, monitor community conversations, and ensure brand guidelines and campaign objectives are met.

You will collaborate with cross-functional teams, assist with influencer identification, and deliver regular performance reporting and insights to optimize campaigns.

Qualifications

• Manage day-to-day operations of assigned social media accounts across multiple platforms.
• Schedule and publish approved content according to the content calendar and brand guidelines.
• Monitor content quality, accuracy, and timeliness across channels.
• Monitor conversations for potential crises and escalate as needed.
• Identify brand mentions, competitors, and trends to inform campaigns.
• Provide actionable insights from social listening to support campaigns.

Responsibilities

• Manage day-to-day operations of assigned social media accounts across multiple platforms.
• Schedule and publish approved content according to the content calendar. Ensure content aligns with brand guidelines and objectives.
• Monitor social media channels for comments, messages, reviews, and mentions; respond per SLAs.
• Identify and escalate potential crises following established protocols.
• Monitor conversations and trends to inform campaigns and provide insights.
• Identify relevant influencers and provide recommendations to support campaigns.
• Prepare regular reports on page performance, content performance, and engagement trends.

Skills

Social media management

Content scheduling

Community engagement

Crisis monitoring

Social listening

Trend analysis

Influencer research

Reporting & insights

Tools

Social listening tools

Job description

Dentsu Creative in Makati City is seeking a Social Media Associate to manage day-to-day client social media activities across multiple platforms. You will publish content, monitor community conversations, and ensure brand guidelines and campaign objectives are met.

You will collaborate with cross-functional teams, assist with influencer identification, and deliver regular performance reporting and insights to optimize campaigns.