Lead Digital Storytelling That Connects Australian Communities With Essential Care
Your creativity deserves an audience that values meaningful connections. As a Social Media Manager, develop engaging digital campaigns, amplify care stories, and connect Australian communities with essential services. Help strengthen confidence in compassionate, person-centered care while gaining international marketing exposure through Emapta and building a purposeful global career alongside exceptional top 1% talent in digital marketing and communications.
Job Overview
- Employment type: Full-time
- Shift: Day Shift | Weekends Off
- Work setup: Work From Home
Exciting Perks Await!
- Competitive Salary Package
- Day Shift Schedule
- Permanent WFH arrangement
- HMO coverage with free dependent upon regularization
- Fixed weekends off
- Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
The Qualifications We Seek
Essential Qualifications, Skills & Experience
- Bachelor's degree in Marketing, Communications, Digital Media, Business, or a related field, or equivalent professional experience.
- 3 to 5 years of professional experience in social media management, digital marketing, communications, or a related role.
- Proven experience in developing social media strategies and managing content across platforms such as LinkedIn, Facebook, and Instagram.
- Strong written, visual, and video content creation skills, complemented by excellent copywriting, editing, and proofreading abilities.
- Proficiency in social media scheduling, monitoring, and analytics tools.
- Ability to analyze social media performance data and translate insights into actionable content improvements.
- Strong organizational and project management skills, with the ability to prioritize tasks, manage competing deadlines, and deliver projects efficiently.
- Excellent communication and stakeholder engagement skills, with the ability to establish and maintain effective professional relationships.
- Sound professional judgment in responding to public comments, inquiries, and sensitive online matters.
- Proficiency in Canva or equivalent content design and editing tools.
- Ability to use artificial intelligence (AI) tools responsibly for content planning, research, and productivity.
Desirable Qualifications
- Experience in the disability, aged care, healthcare, or community services sector.
- Experience in short-form video production and editing.
- Knowledge of paid social media campaigns and digital advertising.
- Experience collaborating with external creative agencies, photographers, or videographers.
Your Daily Tasks
Social Media Management
- Develop and implement social media strategies aligned with brand positioning, marketing objectives, and organizational goals.
- Prepare and maintain an integrated content calendar across relevant social media platforms.
- Identify emerging social media trends, platform updates, and content opportunities, and recommend appropriate initiatives.
- Plan and execute social media campaigns to increase brand awareness, expand audience reach, and strengthen engagement.
- Create, edit, schedule, and publish high-quality written, visual, and video content tailored to each platform and target audience.
- Ensure all social media content is accurate, accessible, relevant, and consistent with the organization's brand voice, values, and guidelines.
- Collaborate with internal stakeholders to identify organizational updates, events, client stories, and campaigns suitable for social media promotion.
- Maintain a consistent content publication schedule and ensure timely delivery across social media channels.
- Monitor and manage online communities across the organization's social media platforms.
- Respond promptly and professionally to comments, messages, and inquiries, and elevate sensitive matters when necessary.
- Engage proactively with followers, industry stakeholders, community partners, and relevant online networks.
- Protect and enhance the organization's online reputation through professional, respectful, and responsible digital interactions.
- Monitor social media performance through platform analytics and other reporting tools.
- Prepare regular performance reports on key metrics, including reach, engagement, audience growth, and content effectiveness.
- Analyze audience insights and performance data to optimize content, campaigns, and channel strategies.
- Test new content approaches and provide data-driven recommendations to improve social media performance.
Compliance, Quality & Safety
- Ensure all social media content complies with privacy, confidentiality, copyright, and organizational requirements.
- Obtain necessary approvals and consent before the publication of content that features clients, employees, or stakeholders.
- Track progress against established Key Performance Indicators (KPIs) and report on performance outcomes.
- Comply with Workplace Health and Safety obligations, applicable legislative requirements, and organizational policies and procedures.
About the Client
Our client is an award-winning Australian healthcare provider specializing in aged care, disability support, and community services. As a registered NDIS provider, they deliver personalized in-home care, supported independent living, nursing services, and post-hospital recovery assistance. Their compassionate professionals provide tailored support that promotes independence, dignity, inclusion, and well-being. Recognized among Australia and New Zealand's Best Places to Work for five consecutive years, they champion person-centered care, professional development, and accessible services that improve lives and strengthen communities across Australia.
Join the Top 1% Talent. A better career. A better life.
Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2026 for the fifth year in a row and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.