Social Media E‑Commerce CSR — Fast, Friendly Customer Support

Crescendo Staffing and Business Consulting Inc.; Pasig; On-site; PHP 253,890 - 304,110; Full time

Benefits offered by this job

Account allowance

Monthly performance incentives

HMO + Dependents

Paid training

Tips assistance

Job summary

A staffing and consulting company is looking for a Customer Service Representative in Pasig City. The role focuses on assisting customers with inquiries related to online orders, payments, and account issues through various communication platforms. Candidates should have at least 3 months of BPO or customer-facing experience and possess good communication skills. The position offers a competitive salary of up to 25,000 PHP, along with allowances and incentives.

Qualifications

• At least 3 months BPO/customer facing experience.
• Able to work onsite.

Responsibilities

• Respond to inquiries via chat, email, or messaging platforms.
• Assist with order tracking, refunds, returns, cancellations, and payments.
• Handle account-related issues.

Skills

Good communication skills

BPO/Customer Facing experience

Job description

A staffing and consulting company is looking for a Customer Service Representative in Pasig City. The role focuses on assisting customers with inquiries related to online orders, payments, and account issues through various communication platforms. Candidates should have at least 3 months of BPO or customer-facing experience and possess good communication skills. The position offers a competitive salary of up to 25,000 PHP, along with allowances and incentives.