Site Reliability Engineer – Incident Response & Resilience

Procter & Gamble; Manila; On-site; PHP 1,500,000 - 1,900,000; Full time

Benefits offered by this job

Performance bonus

Flexible work schedule / work fromhome

Health insurance

Fitness support

Employee Assistance Program

Job summary

Procter & Gamble is hiring a Site Reliability Engineer for the Warehousing IT Operations – Incident Response Team in Manila. You will lead incident response, improve monitoring, and drive reliability across services to ensure a stable user experience.

The role emphasizes cross-functional collaboration with software engineers, DevOps, and site customers. A strong emphasis on continuous improvement, automation, and secure, scalable infrastructure is required.

Qualifications

• 3-6 years experience in system administration, including Linux/Unix environments, cloud platforms (such as AWS, Azure, or GCP) and SAP.
• Experience with configuration management tools and infrastructure-as-code frameworks (e.g., Terraform).
• Proficiency in at least one programming language (e.g., Python, C#) and scripting for automation tasks.
• Understanding of networking, load balancing, DNS management.
• Familiarity with containers/orchestration (Docker, Kubernetes).
• Familiarity with databases and SQL.
• Experience with monitoring/observability tools (Prometheus, Grafana).
• Knowledge of incident response methodologies and root cause analysis.

Responsibilities

• Incident Response: Lead incident response efforts, swiftly resolving incidents to minimize downtime.
• Reliability: Ensure high system availability through robust monitoring and architecture optimization.
• Monitoring: Implement comprehensive monitoring solutions and actionable alerts.
• Upskilling: Stay updated with trends and mentor team members.
• Managing Users/Customers’ Needs: Collaborate with users to understand needs and provide support.

Skills

Problem solving

Communication

Teamwork

Adaptability

Attention to detail

Proactive learning

Incident management

Cross-functional collaboration

Tools

Linux/Unix

AWS

Azure

GCP

Terraform

Python

C#

Docker

Kubernetes

SQL

Prometheus

Grafana

RTCIS

PrIME

SAP

Job description

Procter & Gamble is hiring a Site Reliability Engineer for the Warehousing IT Operations – Incident Response Team in Manila. You will lead incident response, improve monitoring, and drive reliability across services to ensure a stable user experience.

The role emphasizes cross-functional collaboration with software engineers, DevOps, and site customers. A strong emphasis on continuous improvement, automation, and secure, scalable infrastructure is required.