Shipping and Logistics Specialist - Beginner Friendly - HMO on Day 1 + 27k

Sapient Global Services; Quezon City; On-site; PHP 274,201 - 328,438; Full time

Benefits offered by this job

HMO on Day 1

Commission

Performance Bonus

Job Training

Job summary

A logistics services company is seeking a Shipping and Logistics Specialist to assist with customer inquiries about policy, claims, and coverage. The ideal candidate is detail-oriented and customer-focused, preferably a High School graduate. Responsibilities include managing customer concerns about shipping and providing accurate delivery information. This is an on-site full-time role in Quezon City with opportunities for career development and performance incentives.

Qualifications

• Must be a High School or Senior High School graduate.
• Detail-oriented, solution-driven, and customer-focused.
• Basic computer skills and multitasking abilities required.

Responsibilities

• Handle customer concerns regarding shipping and delivery status.
• Provide timely and accurate information to resolve delivery issues.
• Collaborate with logistics partners to ensure smooth operations.
• Maintain accurate records of customer interactions.

Skills

Detail-oriented

Solution-driven

Customer-focused

Basic computer skills

Multitasking

Education

High School or Senior High School graduate (College preferred)

Job description

Shipping and Logistics Specialist - Beginner Friendly - HMO on Day 1 + 27k

On-site - Quezon City Fresh Graduate/Student High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Commission, Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Professional Development

Job Training

We are looking for Shipping and Logistics Specialist Customer Service Representatives to assist clients with policy inquiries, claims, and coverage questions. Ensure accurate guidance and a seamless customer experience.

Responsibilities

• Handle customer concerns regarding shipping, delivery status, and order tracking.
• Provide timely and accurate information to resolve delivery issues.
• Collaborate with logistics partners to ensure smooth operations.
• Maintain accurate records of customer interactions and updates.

Schedule & Training

Shifts include nights, weekends, and holidays

Paid training on non-voice processes and platforms

Requirements

• High School or Senior High School graduate (College preferred)
• Detail-oriented, solution-driven, and customer-focused
• Basic computer skills and multitasking
• Willing to work onsite in Metro Manila

Working Location

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