Customer Service Agent - Shipping and Logistics Account

Telesys BPO; Manila; On-site; PHP 304,668 - 364,932; Full time

Benefits offered by this job

Health & life insurance

Flexible schedule

Company events

13th month pay

Performance bonus

Job summary

A leading BPO company in Metro Manila is looking for customer service representatives to handle inquiries and complaints. The role is full-time with 8-hour shifts, offering a competitive salary of up to ₱30,000/month. Fresh graduates are welcome, and no prior experience is necessary. Responsibilities include maintaining customer records and providing troubleshooting assistance. Benefits include health and life insurance, a flexible schedule, and a 13th-month pay alongside performance bonuses.

Qualifications

• At least high school graduate from any curriculum.
• Willing to work on-site and attend an on-site interview.
• No prior experience required; fresh graduates welcome.

Responsibilities

• Handle customer inquiries and complaints.
• Maintain accurate customer records.
• Provide correct information and basic troubleshooting.
• Work collaboratively with the team.

Skills

Customer service skills

Team collaboration

Basic troubleshooting

Education

High School Graduate

Job description

What’s in it for you

• Competitive salary (up to ₱30,000/month)
• HMO from Day 1
• Incentives, allowances & bonuses
• Paid training, promotions & pay raises

Responsibilities

• Handle customer inquiries and complaints
• Maintain accurate customer records
• Provide correct information and basic troubleshooting
• Work collaboratively with the team

Qualifications

• At least HS graduate (old/new curriculum)
• With or without experience
• Willing to work on-site and attend on-site interview

Job Details

• Full-time (fresh graduates welcome)
• 8-hour shifts (day or night)

Benefits

• Health & life insurance
• Flexible schedule
• Company events
• 13th month pay & performance bonus