Shift Manager

TAPA KING INC; Antipolo; On-site; PHP 279,000 - 469,000; Full time

Job summary

TAPA KING INC is seeking an experienced Shift Manager to oversee daily operations at our Antipolo restaurant. This full-time role focuses on delivering excellent customer service, managing a busy team, and ensuring smooth shift execution.

You will supervise staff, uphold food safety standards, handle customer inquiries, and collaborate with management to drive improvements. Candidates should have at least 2 years in a supervisory hospitality role and strong leadership and communication skills.

Qualifications

• Minimum 2 years' experience in a Shift Manager or similar supervisory role within the hospitality industry.
• Excellent communication, interpersonal, and leadership skills.
• Knowledge of health, safety and hygiene regulations.

Responsibilities

• Supervise and coordinate restaurant staff during assigned shifts.
• Monitor and maintain high standards of food preparation, presentation, and service.
• Handle customer inquiries, complaints, and concerns professionally and promptly.
• Ensure compliance with health, safety, and hygiene regulations.
• Assist with inventory management and stock ordering.
• Provide training and support to team members to enhance their skills and performance.
• Collaborate with the management team to implement operational improvements.

Skills

Leadership

Communication

Problem solving

Inventory management

Cost control

Food safety knowledge

Teamwork

Job description

About the role

TAPA KING INC' is seeking an experienced Shift Manager to oversee daily operations at our bustling restaurant in Antipolo City. As a full-time Shift Manager, you will be responsible for ensuring exceptional customer service, efficient team management, and the smooth running of all shifts. This critical role will have a direct impact on the success of our establishment within the Hospitality & Tourism industry.

What you'll be doing

• Supervise and coordinate the activities of restaurant staff during assigned shifts
• Monitor and maintain high standards of food preparation, presentation, and service
• Handle customer inquiries, complaints, and concerns in a professional and timely manner
• Ensure compliance with health, safety, and hygiene regulations
• Assist with inventory management and stock ordering
• Provide training and support to team members to enhance their skills and performance
• Collaborate with the management team to implement operational improvements

What we're looking for

• Minimum 2 years' experience in a Shift Manager or similar supervisory role within the hospitality industry
• Excellent communication, interpersonal, and leadership skills
• Strong problem-solving and decision-making abilities
• Proficient in inventory management and cost control
• Knowledge of food safety, health, and safety regulations
• Ability to work well under pressure and in a fast-paced environment

About us

TAPA KING INC' is a leading restaurant chain in the Philippines, known for our authentic and delicious Filipino cuisine. With a strong focus on customer satisfaction and a commitment to quality, we have established a reputation for excellence within the Hospitality & Tourism industry. Join our dynamic team and be a part of our continued growth and success.