Shift Supervisor — Lead Operations & Guest Experience

TAPA KING INC; Mexico; On-site; PHP 167,000 - 279,000; Full time

Job summary

TAPA KING INC in Mexico, Pampanga seeks an experienced Shift Manager to oversee daily restaurant operations on a full-time basis. You will drive exceptional customer service, supervise staff, ensure smooth shifts, maintain quality food and service in a fast-paced setting.

Join a growing Filipino restaurant chain focused on guest satisfaction and quality. The role emphasizes leadership, staff training, health and safety compliance, inventory support, and collaboration with management to implement

Qualifications

• Minimum 2 years' experience in a Shift Manager or similar supervisory role within the hospitality industry.
• Strong leadership and communication skills.
• Ability to work under pressure in a fast-paced environment.
• Knowledge of food safety and health regulations.
• Experience with inventory management and cost control.

Responsibilities

• Supervise and coordinate the activities of restaurant staff during assigned shifts
• Monitor and maintain high standards of food preparation, presentation, and service
• Handle customer inquiries, complaints, and concerns in a professional and timely manner
• Ensure compliance with health, safety, and hygiene regulations
• Assist with inventory management and stock ordering
• Provide training and support to team members to enhance their skills and performance
• Collaborate with the management team to implement operational improvements

Skills

Leadership

Communication

Team supervision

Problem solving

Inventory control

Food safety

Job description

TAPA KING INC in Mexico, Pampanga seeks an experienced Shift Manager to oversee daily restaurant operations on a full-time basis. You will drive exceptional customer service, supervise staff, ensure smooth shifts, maintain quality food and service in a fast-paced setting.

Join a growing Filipino restaurant chain focused on guest satisfaction and quality. The role emphasizes leadership, staff training, health and safety compliance, inventory support, and collaboration with management to implement