Shift Manager

TAPA KING INC; Quezon City; On-site; PHP 30,000 - 45,000; Full time

Job summary

TAPA KING INC in Quezon City is seeking an experienced Shift Manager to oversee daily restaurant operations on a full-time basis. You will ensure excellent customer service, supervise staff, and manage shifts to keep operations smooth and efficient.

You will lead a team to maintain high food quality, handle customer inquiries, and uphold strict health and safety standards while assisting with inventory and process improvements.

Qualifications

• 2+ years of experience as shift manager or supervisory role in hospitality.
• Excellent communication, interpersonal and leadership skills.
• Strong problem-solving and decision-making abilities.
• Inventory management and cost control knowledge.
• Knowledge of food safety and health regulations.

Responsibilities

• Supervise and coordinate restaurant staff during shifts.
• Monitor and maintain high standards of food preparation, presentation, and service.
• Handle customer inquiries, complaints, and concerns professionally and promptly.
• Ensure compliance with health, safety, and hygiene regulations.
• Assist with inventory management and stock ordering.
• Provide training and support to team members to enhance skills and performance.
• Collaborate with management to implement operational improvements.

Skills

Staff supervision

Customer service

Leadership

Job description

About the role
TAPA KING INC' is seeking an experienced Shift Manager to oversee daily operations at our bustling restaurant in Quezon City. As a full-time Shift Manager, you will be responsible for ensuring exceptional customer service, efficient team management, and the smooth running of all shifts. This critical role will have a direct impact on the success of our establishment within the Hospitality & Tourism industry.

What you'll be doing

• Supervise and coordinate the activities of restaurant staff during assigned shifts
• Monitor and maintain high standards of food preparation, presentation, and service
• Handle customer inquiries, complaints, and concerns in a professional and timely manner
• Ensure compliance with health, safety, and hygiene regulations
• Assist with inventory management and stock ordering
• Provide training and support to team members to enhance their skills and performance
• Collaborate with the management team to implement operational improvements

What we're looking for

• Minimum 2 years' experience in a Shift Manager or similar supervisory role within the hospitality industry
• Excellent communication, interpersonal, and leadership skills
• Strong problem-solving and decision-making abilities
• Proficient in inventory management and cost control
• Knowledge of food safety, health, and safety regulations
• Ability to work well under pressure and in a fast-paced environment

About us

TAPA KING INC' is a leading restaurant chain in the Philippines, known for our authentic and delicious Filipino cuisine. With a strong focus on customer satisfaction and a commitment to quality, we have established a reputation for excellence within the Hospitality & Tourism industry. Join our dynamic team and be a part of our continued growth and success.