Shift Leadership Trainee: Store Operations & Service

Jollibee Group; Danao; On-site; PHP 223,200 - 279,000; Full time

Job summary

A leading fast-food company in Cebu, Philippines, is seeking a Management Trainee to manage shift operations while ensuring customer satisfaction and compliance with company standards. The role demands a college graduate preferably in Hotel and Restaurant Management or related fields. Responsibilities include monitoring crew performance, addressing customer feedback, and implementing cost management activities. This position requires strong leadership skills and operational knowledge, ideal for developing a career in the food service industry.

Qualifications

• Must be a college graduate preferably in relevant fields.
• Strong knowledge in performance and cost management.
• Ability to motivate and manage crew effectively.

Responsibilities

• Address customer feedback during the shift to ensure top-tier service.
• Approve leave applications in the absence of the Assistant Store Manager.
• Lead service crew to ensure high product quality and availability.
• Monitor crew performance to achieve shift objectives.
• Implement cost management activities during the shift.

Skills

Customer Service

Performance Management

Inventory Management

Organization

Product Quality Control

Operations Management

Preventive Maintenance

Education

College graduate in Hotel and Restaurant Management or related fields

Job description

A leading fast-food company in Cebu, Philippines, is seeking a Management Trainee to manage shift operations while ensuring customer satisfaction and compliance with company standards. The role demands a college graduate preferably in Hotel and Restaurant Management or related fields. Responsibilities include monitoring crew performance, addressing customer feedback, and implementing cost management activities. This position requires strong leadership skills and operational knowledge, ideal for developing a career in the food service industry.