Shift Leader: Retail Operations & Customer Service

Alfamart Trading Philippines, Inc.; Cabuyao; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Health insurance

Employee discounts

Performance awards

Exclusive membership perks

Job summary

Alfamart Trading Philippines, Inc. in Cabuyao, Laguna, is hiring a Shift Leader to supervise daily operations, train crew, and ensure top customer service.

You will handle cash, oversee shift schedules, monitor stock, and uphold safety and store standards while supporting a fast-growing retail brand. Join a collaborative team with opportunities for growth, comprehensive benefits, and ongoing training.

Qualifications

• Must be a graduate of any 4-year course with at least 6 months of experience in retail, FMCG, fast food (QSR), convenience stores, or customer service.
• Willing to work shifting schedules, weekends and holidays.
• Strong leadership, communication, and problem-solving skills.
• Honest, reliable, and good at handling team tasks.
• Experience with cash handling, shift scheduling, or basic store operations.

Responsibilities

• Supervise daily shift operations, assign tasks, and keep the store clean, organized, and compliant.
• Guide, train, and support store crew on operational procedures, safety rules, and daily duties.
• Deliver excellent customer service, assist the floor team, and resolve customer concerns effectively.
• Oversee accurate cash handling, POS sales reconciliation, and daily sales report preparation.
• Monitor inventory levels, ensure well-stocked shelves, and coordinate stock replenishment with the Store Leader.

Skills

Leadership

Communication

Problem-solving

Honest

Reliable

Cash handling

Shift scheduling

Store operations

Education

Bachelor-style 4-year degree

Job description

Alfamart Trading Philippines, Inc. in Cabuyao, Laguna, is hiring a Shift Leader to supervise daily operations, train crew, and ensure top customer service.

You will handle cash, oversee shift schedules, monitor stock, and uphold safety and store standards while supporting a fast-growing retail brand. Join a collaborative team with opportunities for growth, comprehensive benefits, and ongoing training.