Store Leader: Retail Growth & Customer Experience

Alfamart Trading Philippines, Inc.; Mabalacat; On-site; PHP 312,000 - 469,000; Full time

Benefits offered by this job

Health insurance

Employee discounts

Performance awards

Exclusive membership perks

Paid time off

Job summary

Alfamart Trading Philippines, Inc. in Clark, Pampanga is seeking a Store Leader who can drive daily operations, deliver excellent service, and mentor a busy store team.

You will lead customer service standards, manage inventory and budgets, execute promotions, and ensure compliance with health and safety policies while maintaining strong store performance. This role offers a collaborative culture and opportunities for career growth within a fast-expanding retail brand.

Qualifications

• Graduate of 4-year course with 1 year experience in retail, FMCG, fast food, or customer service industries.
• Willing to work shifting schedules, weekends, and holidays.
• Strong leadership skills and ability to run store operations smoothly.
• Great customer service mindset, trustworthy, and results-driven.
• Basic background in managing sales, store budgets, and inventory.

Responsibilities

• Lead customer service standards and resolve customer complaints professionally.
• Train, mentor, and motivate store crew to achieve sales targets and handle daily duties.
• Execute store strategies, promotions, and displays to drive foot traffic and profitability.
• Oversee inventory monitoring, store administration, sales reporting, and budget tracking.
• Ensure full store compliance with health, safety, and operational regulations.

Skills

Leadership

Customer service

Sales & budgeting

Inventory management

Education

4-year degree

Job description

Alfamart Trading Philippines, Inc. in Clark, Pampanga is seeking a Store Leader who can drive daily operations, deliver excellent service, and mentor a busy store team.

You will lead customer service standards, manage inventory and budgets, execute promotions, and ensure compliance with health and safety policies while maintaining strong store performance. This role offers a collaborative culture and opportunities for career growth within a fast-expanding retail brand.