Shift Leader, Retail Ops & Team Growth

Alfamart Trading Philippines, Inc.; Bustos; On-site; PHP 201,000 - 279,000; Full time

Benefits offered by this job

Health insurance

Employee discounts

Performance awards

Exclusive membership perks

Paid time off

Job summary

Alfamart Trading Philippines, Inc. in Bustos Bulacan is hiring a Shift Leader to supervise daily operations, guide the store crew, and ensure exceptional customer service.

This role requires a 4-year degree with at least 6 months in retail or service, willingness to work shifts on weekends/holidays, and strong leadership, reliability, and cash handling skills. Join a fast-growing brand with competitive benefits and career growth.

Qualifications

• Graduate of any 4-year course with at least 6 months of experience in retail, FMCG, fast food (QSR), convenience stores, or customer service.
• Willing to work shifting schedules, weekends, and holidays.
• Good leadership, communication, and problem‑solving skills.
• Honest, reliable, and good at handling team tasks.
• Experience with cash handling, shift scheduling, or basic store operations.

Responsibilities

• Supervise daily shift operations, assign tasks, and keep the store clean, organized, and compliant.
• Guide, train, and support store crew on operational procedures, safety rules, and daily duties.
• Deliver excellent customer service, assist the floor team, and resolve customer concerns effectively.
• Oversee accurate cash handling, POS sales reconciliation, and daily sales report preparation.
• Monitor inventory levels, ensure well-stocked shelves, and coordinate stock replenishment with the Store Leader.

Skills

Leadership

Communication

Problem solving

Cash handling

Shift scheduling

Education

4-year degree or diploma

Job description

Alfamart Trading Philippines, Inc. in Bustos Bulacan is hiring a Shift Leader to supervise daily operations, guide the store crew, and ensure exceptional customer service.

This role requires a 4-year degree with at least 6 months in retail or service, willingness to work shifts on weekends/holidays, and strong leadership, reliability, and cash handling skills. Join a fast-growing brand with competitive benefits and career growth.