SFMC Platform & Campaign Automation Lead

Omega CRM, A Merkle Company; España; Remote; PHP 4,923,000 - 6,681,000; Full time

Benefits offered by this job

Permanent contract

Flexible schedule

Training & Certifications

Home Office

Flexible retribution

Health insurance

Omega in action

Job summary

Omega CRM Consulting seeks a Salesforce Marketing Cloud Platform Manager to collaborate with a top 15 global pharmaceutical company. You will enable the HPS DU Campaign Automation Services to build and automate journeys, using Salesforce Marketing Cloud and related tools.

You will manage technical aspects, optimize workflows, and maintain spaces in Atlassian tools (JIRA, Confluence, Bitbucket) while coordinating with Campaign Support Services and Platform Management Omnichannel.

Qualifications

• Bachelor’s degree in technical studies or business administration.
• 2–3 years of Salesforce Marketing Cloud or Adobe Campaign experience.
• Knowledge of CDP is a big plus.
• Technical marketing automation certification preferred (Architect or Developer).
• Experience translating business and technical requirements into software enhancements.
• Knowledge of databases, SQL, ETL, and web (API) calls.
• Exposure to Atlassian tools (Confluence, JIRA, BitBucket) is a plus.
• Pharma knowledge (including Veeva CRM) is a plus.

Responsibilities

• Ensure campaign workflows and deliveries align with campaign briefs and markets.
• Ensure high end-to-end and on-time quality of campaigns with proper QA.
• Own and optimize campaign processes, including platform automation and innovation.
• Provide technical specs and conduct UAT for software enhancements.
• Debug workflow issues and report platform bugs with IT support.
• Document enhancements, templates, and technical processes.
• Create and maintain technical workflows, templates, landing pages, and HTML content.
• Collaborate with Campaign Support Services and Platform Management Omnichannel.

Skills

Salesforce Marketing Cloud

Campaign management

Project management

English fluency

Technical marketing automation

Education

Bachelor’s Degree in technical studies or business administration

Tools

Confluence

JIRA

Bitbucket

CDP

Adobe Campaign

Job description

Omega CRM Consulting seeks a Salesforce Marketing Cloud Platform Manager to collaborate with a top 15 global pharmaceutical company. You will enable the HPS DU Campaign Automation Services to build and automate journeys, using Salesforce Marketing Cloud and related tools.

You will manage technical aspects, optimize workflows, and maintain spaces in Atlassian tools (JIRA, Confluence, Bitbucket) while coordinating with Campaign Support Services and Platform Management Omnichannel.