Settlements Officer

Hc Consumer Finance; Batan; On-site; PHP 134,000 - 201,000; Full time

Benefits offered by this job

Mobility Subsidy

Performance Bonus

HMO after 3 months

Direct hire and regular employment

Birthday Leave

Wellness Leave

Job summary

Home Credit Philippines is looking for field collection staff to visit clients and negotiate payments, with a focus on recovery targets. You will plan actions to recover balances and handle inquiries during visits.

The role requires reliable transport and strong negotiation abilities, with direct hire and regular employment on offer, plus benefits after probation.

Qualifications

• High School graduate with reliable transportation.
• Excellent negotiation and conflict resolution skills.
• Willing to conduct field visits to clients.

Responsibilities

• Does door to door visits to clients for debt collection efforts.
• Plan a course of action to recover outstanding payments.
• Negotiate payoff deadlines or payment plans.
• Handle questions or complaints of client for his/her outstanding balance.
• Meet company target for recoveries.

Skills

Negotiation

Conflict resolution

Field visits

Communication

Education

High School graduate

Job description

Mag-house to house visit sa Home Credit clients to negotiate and collect payments

As part of our growth, your tasks will be the following:

• Does door to door visits to clients for debt collection efforts
• Plan a course of action to recover outstanding payments
• Negotiate payoff deadlines or payment plans
• Handle questions or complaints of client for his/her outstanding balance
• Meet company target for recoveries

You know you are the perfect fit if you have the following:

• Means of doing field visits (Motorcycle, Bicycle, e-Bike, Car, etc.)
• Excellent negotiation and conflict resolution skills
• At least High School Graduate or finished Grade 10

Be a proud member of Home Credit & enjoy the following perks!

• Mobility Subsidy
• Performance Bonus
• HMO after 3 months of employment
• Direct hire and regular employment
• Birthday Leave
• Wellness Leave