Cruise Concierge CSR — Plan Dream Vacations Onsite

STACKph; Parañaque; On-site; PHP 262,260 - 295,740; Full time

Benefits offered by this job

13th Month Pay

Employee Loan

Free Meals

Gym Membership

Job Training

Sick Leave

Vacation Leave

Maternity & Paternity Leave

Job summary

STACKph in Parañaque is hiring a Customer Service Representative – Cruise Specialist to help customers plan unforgettable travel experiences. The role requires strong communication skills in English and the ability to work a flexible schedule, including weekends. Successful candidates will enjoy a competitive salary package ranging from ₱23,500 to ₱32,000, depending on previous experience. Join us and thrive in the dynamic travel and hospitality industry!

Qualifications

• High School Graduate or College Level welcome.
• Open to candidates with or without BPO experience.
• Amenable to work onsite, including weekends.

Responsibilities

• Assist customers with cruise reservations and inquiries.
• Provide information on cruise packages and services.
• Handle cancellations and rebooking requests.
• Deliver exceptional customer service.
• Promote cruise packages and upgrades.

Skills

Strong communication skills in English

Customer service orientation

Flexibility to work on a shifting schedule

Education

High School Graduate (Old Curriculum) / Senior High School Graduate

Open to College Level or College Graduate

Job description

STACKph in Parañaque is hiring a Customer Service Representative – Cruise Specialist to help customers plan unforgettable travel experiences. The role requires strong communication skills in English and the ability to work a flexible schedule, including weekends. Successful candidates will enjoy a competitive salary package ranging from ₱23,500 to ₱32,000, depending on previous experience. Join us and thrive in the dynamic travel and hospitality industry!