ServiceNow Support Engineer (ITOM/ITSM/Discovery)

InfoBeans Technologies Europe GmbH; Hinoba-an; On-site; PHP 530,000 - 795,000; Full time

Job summary

InfoBeans Technologies Europe GmbH is seeking a seasoned ServiceNow Support Engineer in India to join our IT operations team. The role requires 5+ years of experience in ITSM, ITOM, Discovery and JavaScript, with hands-on collaboration across incident management and service delivery.

You will contribute to the ongoing maintenance of ServiceNow modules, assist in CMDB data accuracy, and work with stakeholders to implement improvements that enhance service reliability and user satisfaction.

Qualifications

• 5+ years of experience in ITSM, ITOM, Discovery, and JavaScript.
• Experience with ServiceNow platforms and modules is essential.

Responsibilities

• Provide ServiceNow ITSM/ITOM support and incident resolution.
• Assist in discovery and CMDB data accuracy.

Skills

ITOM

Discovery

ServiceNow Support

CIS ITSM

JavaScript

CAD

ServiceNow ITSM CIM

CSA

Job description

InfoBeans Technologies Europe GmbH is seeking a seasoned ServiceNow Support Engineer in India to join our IT operations team. The role requires 5+ years of experience in ITSM, ITOM, Discovery and JavaScript, with hands-on collaboration across incident management and service delivery.

You will contribute to the ongoing maintenance of ServiceNow modules, assist in CMDB data accuracy, and work with stakeholders to implement improvements that enhance service reliability and user satisfaction.