ServiceNow QA Lead - ATF & ITSM Testing

PM Consulting; Metro Manila; On-site; PHP 700,000 - 1,200,000; Full time

Job summary

PM Consulting in Manila is seeking a Quality Engineer – ServiceNow + ATF Assistant Manager to support testing activities in ServiceNow implementations, focusing on execution, validation, and automation. The role ensures system changes meet functional requirements and quality standards.

You will conduct manual and automated testing across ITSM and related modules, design test cases, manage defects, and collaborate with cross-functional teams to deliver high-quality solutions.

Qualifications

• Experience in ServiceNow testing, including ATF automation.
• Strong knowledge of functional and regression testing methodologies.
• Experience in test case design, execution, and defect management.
• Understanding of API-based integration testing.

Responsibilities

• Perform manual and automated testing across ServiceNow modules.
• Design, execute, and review test cases and scripts.
• Manage defect lifecycle and root cause analysis.
• Coordinate with stakeholders to ensure test coverage and quality.

Skills

ServiceNow testing

ATF automation

Functional testing

Regression testing

API testing

Tools

ServiceNow ATF

REST APIs

SOAP APIs

Job description

PM Consulting in Manila is seeking a Quality Engineer – ServiceNow + ATF Assistant Manager to support testing activities in ServiceNow implementations, focusing on execution, validation, and automation. The role ensures system changes meet functional requirements and quality standards.

You will conduct manual and automated testing across ITSM and related modules, design test cases, manage defects, and collaborate with cross-functional teams to deliver high-quality solutions.