Quality Engineer – ServiceNow + ATF Manager

PM Consulting; Metro Manila; On-site; PHP 1,800,000 - 3,000,000; Full time

Job summary

PM Consulting is seeking a Quality Engineer – ServiceNow + ATF Manager to lead testing across ServiceNow implementations, ensuring high-quality delivery aligned with business requirements. You will define testing strategies, manage QA teams and drive governance across projects.

The role requires strong SQL skills, deep knowledge of the software testing lifecycle, and experience in enterprise environments. Excellent communication is essential for stakeholder alignment.

Qualifications

• Experience leading ServiceNow testing initiatives and QA teams.
• Strong knowledge of software testing lifecycle, methodologies and defect management.
• Experience developing test strategies, plans and reports.
• Strong analytical, problem-solving and communication skills.
• SQL knowledge and functional testing expertise.

Responsibilities

• Define and manage end-to-end testing strategies, plans and execution.
• Oversee all testing phases including functional, integration and UAT.
• Review and approve test plans, test cases and test reports.
• Monitor testing progress, defects and quality metrics.
• Lead and mentor a team of quality engineers and testers.
• Ensure adherence to testing standards, methodologies and governance.

Skills

QA leadership

Testing strategy

Agile testing

SQL knowledge

Defect management

Tools

ServiceNow

ATF

Testing frameworks

Job description

Quality Engineer – ServiceNow + ATF Manager

About the job Quality Engineer – ServiceNow + ATF Manager

Role Overview

The Quality Engineer (Manager) is responsible for leading testing activities within ServiceNow implementations, ensuring high-quality delivery across projects. This role oversees test strategy, manages testing teams, and ensures alignment with business requirements and quality standards.

Key Responsibilities

• Define and manage end-to-end testing strategies, plans, and execution.
• Oversee all testing phases including functional, integration, and user acceptance testing.
• Review and approve test plans, test cases, and test reports.
• Monitor testing progress, defects, and quality metrics throughout delivery.

Leadership & Governance

• Lead and mentor a team of quality engineers and testers.
• Ensure adherence to testing standards, methodologies, and governance practices.
• Identify risks and issues, and drive resolution across stakeholders.
• Provide regular updates on testing status and quality outcomes.

Stakeholder Collaboration

• Work closely with business and technical teams to define testing objectives.
• Translate technical requirements into test strategies aligned with business needs.
• Support continuous improvement of QA processes and methodologies.

Qualifications

Required

• Experience leading ServiceNow testing initiatives and managing QA teams.
• Strong knowledge of software testing lifecycle, methodologies, and defect management.
• Experience in developing test strategies, plans, and reports.
• Strong analytical, problem-solving, and communication skills.
• SQL knowledge and functional testing expertise.

Preferred

• Familiarity with ServiceNow certifications and testing frameworks.
• Experience in enterprise-level testing environments.