Quality Engineer ServiceNow + ATF (Automated Testing Framework) Manager

TASQ; Makati; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

TASQ is seeking an experienced QA Manager to lead a small team of testers, guiding hands-on test management across projects, with a focus on ServiceNow environments.

You will develop test strategy, endorse plans and reports, craft UAT cases, and coordinate with stakeholders to drive defects remediation, risk assessment, and continuous process improvements.

Qualifications

• Experience leading ServiceNow testing projects
• Must have ISTQB Foundations certificate
• SQL skills
• Strong functional testing expertise
• Ability to translate technical topics into business terms
• Proven project experience in software testing
• Demonstrated leadership of testers and test processes

Responsibilities

• Plan, monitor, and control testing activities and tasks
• Develop overall test strategy
• Review and endorse test plans and test reports
• Develop UAT test cases
• Lead a group of test professionals
• Collaborate with stakeholders to define test objectives and plans
• Measure, report, and manage defects remediation and test results
• Refine test processes and measurements
• Raise risks and issues
• Provide progress updates for reports and communications

Skills

Test management

Leadership

ServiceNow testing

SQL

Functional testing

Analytical thinking

Problem-solving

Negotiation

Business analysis

Translate tech to business terms

11-13 years experience

Influence decision-makers

Education

ISTQB Foundations certificate

CSA certification

Job description

Job Description:

SKILLS

QA Manager will lead a small group of testers and provide guidance, support and hands-on

test management. Significant project/program experience in an enterprise preferred.

• Involvement in the planning, monitoring, and control of the testing activities and tasks.
• Develop overall test strategy
• Review and endorse test plan and test report
• Develop UAT Test Cases
• Manage and provide leadership to a group of test professionals in the organization.
• Collaborate with the stakeholders, devise the test objectives, test strategies, and test plans.
• Measure, report and manage defects remediation, progress and test results throughout testing phases.
• Develop and refine test processes, methodologies, disciplines and measurements
• Raise risks and issues
• Ensure the effective application of defect management practices
• Provide regular progress updates and input into the weekly project status reports and other formal communications

SKILLS REQUIRED

• Experience in leading the ServiceNow testing projects for about 1-2 years and should have complete knowledge of the testing process.
• CSA certification (nice-to-have)
• Must have minimum ISTQB Foundations certificate
• SQL skills
• Strong functional testing expertise
• Proven project experience in software testing to provide considered, meaningful and applicable advice
• Demonstrated technical aptitude to be able to understand, question and organize technical topics and translate them into business terms
• Strong analytical and problem-solving skills
• Strong negotiation skills and ability to influence internal and external decision-makers
• Good business analysis skills, will contribute to requirements continuous improvement processes
• Experience Level: 11-13 Years