ServiceNow Product Leader: Backlog, Roadmap & Impact

EY GDS; Cebu City; On-site; PHP 900,000 - 1,500,000; Full time

Benefits offered by this job

Competitive salary & benefits

Growth opportunities

Collaborative work environment

Global leadership experience

Job summary

EY GDS is seeking an experienced Product Manager for the ServiceNow domain in Cebu City. You will own the product vision, prioritize requirements, and manage the backlog while coordinating with global stakeholders to deliver value across releases.

The role requires strong communication and presentation skills, experience with Agile development, and ITIL awareness. You will work with a global team to drive continuous improvement and service excellence.

Qualifications

• Experience building and prioritizing product backlogs and roadmaps.
• Define features and plan releases with value.
• Collaborate with stakeholders and global teams.
• Strong written and verbal communication skills.
• Familiarity with Agile/XP methods and ITIL concepts.

Responsibilities

• Define the actual work to be accomplished and the features for each release.
• Plan capacity for the release and measure feature value.
• Groom product backlog with business stakeholders.
• Define, maintain and communicate the product roadmap.
• Identify customer needs and specify required research.

Skills

ServiceNow

Agile methodologies

Communication skills

Presentation skills

Analytical thinking

Cross-functional collaboration

Education

ITIL Certification

Tools

ServiceNow

Job description

EY GDS is seeking an experienced Product Manager for the ServiceNow domain in Cebu City. You will own the product vision, prioritize requirements, and manage the backlog while coordinating with global stakeholders to deliver value across releases.

The role requires strong communication and presentation skills, experience with Agile development, and ITIL awareness. You will work with a global team to drive continuous improvement and service excellence.