Senior ServiceNow Developer & Solutions Lead

Ernst & Young Advisory Services Sdn Bhd

Taguig

On-site

PHP 900,000 - 1,700,000

Full time

4 days ago

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Job summary

EY Global Delivery Services (GDS) Philippines is seeking a ServiceNow Senior Consultant/Developer to design, develop, and implement ServiceNow solutions for global clients. You will work with cross-functional teams, stakeholders, and global delivery teams to deliver value and technical excellence.

The role requires hands-on SN development across ITSM/ITOM/CSM/HRSD, strong problem-solving, and leadership to mentor junior developers. Collaboration and governance adherence are essential for success.

Qualifications

5+ years of IT experience with hands-on ServiceNow development.
3+ years in ServiceNow development and implementation.
Experience with Flow Designer, IntegrationHub, and reporting/dashboards.
Experience implementing ITSM, ITOM, CSM, HRSD, IRM/GRC, or SPM.

Responsibilities

Design, configure, and develop ServiceNow solutions across modules (ITSM, ITOM, CSM, HRSD, IRM/GRC, SPM).
Translate business requirements into scalable platform designs.
Develop and maintain ServiceNow applications, integrations, workflows, catalogs, portals, and automations.
Build integrations using REST, SOAP, IntegrationHub, and other APIs.
Participate in requirements gathering, solution workshops, and design discussions.
Perform unit testing, code reviews, troubleshooting, and production support activities.
Ensure adherence to ServiceNow development standards, best practices, and governance requirements.
Lead development workstreams and mentor junior developers and consultants.
Support estimation, solutioning, and proposal activities for new opportunities.