ServiceNow ITAM Specialist

LTM; Metro Manila; Hybride; PHP 1 200 000 - 2 400 000; Plein temps

Résumé du poste

LTIMindtree is seeking a ServiceNow ITAM Specialist to support enterprise HAM Pro and SAM Pro initiatives, focusing on software governance, license compliance, CMDB alignment, and asset lifecycle management.

The role involves integrations with multiple platforms, maintaining CMDB accuracy, and ensuring secure, cost-effective IT asset operations from procurement through retirement. Hybrid work in Makati is offered with full-time employment.

Qualifications

• 6+ years of ServiceNow experience.
• 3+ years of hands-on ITAM (HAM/SAM) experience.
• CSA/CIS-SAM/CIS-HAM certifications preferred.

Responsabilités

• Manage and support ServiceNow ITAM solutions.
• Handle SAM Pro and HAM Pro initiatives.
• Drive software vetting, license compliance, and asset governance.
• Manage full IT asset lifecycle from procurement to retirement.
• Support integrations with multiple platforms.
• Maintain CMDB data accuracy, normalization, and reconciliation.

Connaissances

ServiceNow expertise

Asset governance

Software license compliance

Outils

ServiceNow ITAM

HAM Pro

SAM Pro

CMDB

REST / SOAP APIs

Integration Hub

Flow Designer

ITSM

Asset Lifecycle Management

Description du poste

ServiceNow ITAM Specialist | Hybrid | LTIMindtree

LTIMindtree is looking for a ServiceNow ITAM Specialist to support and enhance enterprise-wide Hardware Asset Management (HAM Pro) and Software Asset Management (SAM Pro) initiatives. This role focuses on software governance, license compliance, CMDB alignment, asset lifecycle management, and software vetting processes to ensure secure, compliant, and cost-effective IT asset operations.

Key Responsibilities

• Manage and support ServiceNow IT Asset Management (ITAM) solutions.
• Handle SAM Pro (Software Asset Management) and HAM Pro (Hardware Asset Management).
• Drive software vetting, license compliance, and asset governance.
• Manage the full IT asset lifecycle (procurement to retirement).
• Support integrations with multiple platforms.
• Maintain CMDB data accuracy, normalization, and reconciliation.

Required Skills & Tools

• ServiceNow ITAM
• HAM Pro
• SAM Pro
• CMDB
• Asset Lifecycle Management
• Software License Compliance
• REST / SOAP APIs
• Integration Hub
• Flow Designer
• ITSM

Experience

• 6+ years of ServiceNow experience
• 3+ years of hands-on ITAM (HAM/SAM) experience

Certifications

• CSA (Preferred)
• CIS-SAM (Preferred)
• CIS-HAM (Preferred)

Location:

Makati

Work Setup:

Hybrid

Employment Type:

Full-Time

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