ITAM Analyst I

GECO Asia Pte Ltd; Quezon City; Hybrid; PHP 360,000 - 480,000; Full time

Job summary

GECO Asia Pte Ltd is seeking an ITAM Analyst I in Manila to provide administrative and operational support for IT Asset Management and Software Asset Management teams. You will maintain records, assist with procurement-related processes, and help ensure license and entitlement accuracy.

The role requires attention to detail, strong communication, and the ability to work in a fast-paced environment. Training will be provided for administrative tasks and system updates.

Qualifications

• Bachelor's degree in Business, Technology, Procurement, Operations, or related field.
• 1-3 years of experience in Business or Technology (preferably ITAM/SAM/HAM).
• Basic understanding of procurement processes, including purchase requisitions and purchase orders.
• Familiarity with financial systems and operational tools.
• Experience with enterprise systems such as SNOW, Oracle, PeopleSoft, or Ariba is an advantage.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Strong written and verbal communication skills in English.
• High attention to detail and accuracy.
• Strong analytical and problem-solving skills.
• Ability to manage multiple tasks and meet tight deadlines.
• Comfortable working in a fast-paced and ambiguous environment.
• Basic understanding of IT contracts.

Responsibilities

• Provide administrative and operational support to the IT Asset Management (ITAM) / Software Asset Management (SAM) team.
• Maintain accurate records and databases of software licenses, warranties, service agreements, and related documentation.
• Support tracking and monitoring of software licensing compliance and supplier entitlements.
• Assist in documenting software purchase requests and ensure completed entitlement records are properly submitted to the ITAM Entitlements team.
• Support reconciliation activities to ensure accuracy of software and hardware assets purchased and inventoried.
• Assist with financial administrative tasks including purchase order processing, credit card reconciliation, and cost center coding within financial systems.
• Process pre-approved renewals and quotes as required (administrative in nature; training will be provided).
• Respond to user email queries related to ITAM activities and software licensing concerns.
• Update and maintain accurate records in systems such as ServiceNow and other SAM tools.
• Act as a liaison between the LNRSG team and the Manila Entitlements team to ensure alignment and proper documentation flow.
• Identify and suggest process improvements to enhance operational efficiency and compliance.
• Perform other related duties as assigned.

Skills

Communication

Attention to detail

Analytical skills

Time management

Microsoft Office

Education

Bachelor's degree in Business/Technology/Procurement/Operations

Tools

SNOW

Oracle

PeopleSoft

Ariba

Job description

ITAM Analyst I

Responsibilities

• Provide administrative and operational support to the IT Asset Management (ITAM) / Software Asset Management (SAM) team.

• Maintain accurate records and databases of software licenses, warranties, service agreements, and related documentation.

• Support tracking and monitoring of software licensing compliance and supplier entitlements.

• Assist in documenting software purchase requests and ensure completed entitlement records are properly submitted to the ITAM Entitlements team.

• Support reconciliation activities to ensure accuracy of software and hardware assets purchased and inventoried.

• Assist with financial administrative tasks including purchase order processing, credit card reconciliation, and cost center coding within financial systems.

• Process pre-approved renewals and quotes as required (administrative in nature; training will be provided).

• Respond to user email queries related to ITAM activities and software licensing concerns.

• Update and maintain accurate records in systems such as ServiceNow and other SAM tools.

• Act as a liaison between the LNRSG team and the Manila Entitlements team to ensure alignment and proper documentation flow.

• Identify and suggest process improvements to enhance operational efficiency and compliance.

• Perform other related duties as assigned.

Qualifications

• Bachelor's degree in Business, Technology, Procurement, Operations, or related field
• 1-3 years of experience in Business or Technology (preferably ITAM/SAM/HAM)
• Basic understanding of procurement processes, including purchase requisitions and purchase orders
• Familiarity with financial systems and operational tools
• Experience with enterprise systems such as SNOW, Oracle, PeopleSoft, or Ariba is an advantage
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Strong written and verbal communication skills in English
• High attention to detail and accuracy
• Strong analytical and problem-solving skills
• Ability to manage multiple tasks and meet tight deadlines
• Comfortable working in a fast-paced and ambiguous environment
• Basic understanding of IT contracts