ServiceNow Developer (SNOW)

Dikshatek; Mandaluyong; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

Dikshatek is seeking ServiceNow professionals from junior to senior levels to join our team. You will design, develop, and deliver ServiceNow solutions for project and production environments, collaborating with technical and business stakeholders.

Responsibilities include configuring, customizing, and developing ServiceNow applications, building workflows, scripts, integrations, testing, and deployments in Agile settings.

Qualifications

• 2+ years hands-on ServiceNow experience in development, configuration, customization, implementation, consulting, or support.
• Experience with ITSM, ITOM, SecOps, or HRSD modules.
• Knowledge of scripting, workflows, and platform capabilities.
• Experience with testing, deployment, troubleshooting, and technical documentation.

Responsibilities

• Analyze business and technical requirements and translate them into ServiceNow solutions.
• Configure, customize, and develop ServiceNow applications and platform functionality.
• Develop and maintain workflows, business rules, scripts, automations, and integrations.
• Participate in Agile ceremonies, sprint planning, development, testing, and deployment activities.
• Troubleshoot incidents, defects, integrations, and ServiceNow platform issues.
• Support ServiceNow enhancements, maintenance, upgrades, and production activities.
• Perform testing, defect resolution, deployment, and post-production support.
• Assess technical impacts and collaborate with stakeholders on proposed changes.
• Prepare and maintain technical and functional documentation.
• Collaborate with developers, consultants, architects, business users, and project teams.

Skills

ServiceNow development

Scripting

Workflows

Agile delivery

Stakeholder communication

Testing & deployment

Tools

ServiceNow ITSM

ServiceNow ITOM

ServiceNow SecOps

Job description

About the role

We are looking for ServiceNow professionals across Junior to Senior levels to join our team. The successful candidate will work with technical and business stakeholders to understand requirements, design and deliver ServiceNow solutions, support platform enhancements, and troubleshoot issues across project and production environments.

Key responsibilities

• Analyze business and technical requirements and translate them into ServiceNow solutions.

• Configure, customize, and develop ServiceNow applications and platform functionality.

• Develop and maintain workflows, business rules, scripts, automations, and integrations.

• Participate in Agile ceremonies, sprint planning, development, testing, and deployment activities.

• Troubleshoot incidents, defects, integrations, and ServiceNow platform issues.

• Support ServiceNow enhancements, maintenance, upgrades, and production activities.

• Perform testing, defect resolution, deployment, and post-production support.

• Assess technical impacts and collaborate with stakeholders on proposed changes.

• Prepare and maintain technical and functional documentation.

• Collaborate with developers, consultants, architects, business users, and project teams.

About you

• 2+ years of hands-on ServiceNow experience in development, configuration, customization, implementation, consulting, or support.

• Experience working with one or more ServiceNow product lines: ITSM, ITOM, SecOps, IRM, ITAM, HRSD, CSM, SPM.

• Experience delivering ServiceNow solutions in project or production environments.

• Knowledge of ServiceNow configuration, scripting, workflows, automation, and platform capabilities.

• Experience with testing, deployment, troubleshooting, and technical documentation.

• Good understanding of Agile development and delivery practices.

• Strong analytical, communication, and stakeholder collaboration skills.