ServiceNow Developer — Global Role with Flexible Hours

Michael Page; Muntinlupa; On-site; PHP 1,116,000 - 2,009,000; Full time

Benefits offered by this job

14th month pay

Retirement programme

LinkedIn Learning access

Performance-based incentive

Day-one HMO coverage

Free HMO for dependants

Educational assistance

Global collaboration

Flexible work arrangements

Career growth opportunities

Job summary

Michael Page is partnering with a global chemicals and materials company seeking a ServiceNow Developer in Manila. The role focuses on incident resolution, platform maintenance, HR service delivery, and ITSM enhancements across a global scope.

You will configure workflows, implement integrations, develop dashboards, and collaborate with business and technical stakeholders, while advancing your ServiceNow skills through trainings and certifications offered.

Qualifications

• 3–5+ years of hands-on ServiceNow experience.
• Strong knowledge of ServiceNow architecture, core tables, JavaScript, Glide API, Flow Designer, and UI development.
• Experience in HR Service Delivery and IT Service Management.
• Familiar with ITIL practices, security models, and compliance.
• CSA and/or CIS certifications are advantageous.

Responsibilities

• Support, monitor, and resolve incidents and requests in ServiceNow.
• Perform system maintenance, enhancements, and configuration updates.
• Ensure platform reliability, security, and governance.
• Configure workflows, Flow Designer processes, business rules, and integrations.
• Support HR Service Delivery and ITSM capabilities.
• Develop operational dashboards, reports, KPIs, and metrics.
• Conduct testing and validate changes before deployment.
• Prepare technical documentation and training materials.

Skills

ServiceNow administration

Incident management

ITSM

HR Service Delivery

JavaScript

Flow Designer

Glide API

Dashboards & KPIs

Stakeholder engagement

Tools

ATF

CSDM

Service Mapping

Discovery

CMDB

Job description

Michael Page is partnering with a global chemicals and materials company seeking a ServiceNow Developer in Manila. The role focuses on incident resolution, platform maintenance, HR service delivery, and ITSM enhancements across a global scope.

You will configure workflows, implement integrations, develop dashboards, and collaborate with business and technical stakeholders, while advancing your ServiceNow skills through trainings and certifications offered.